New Landing How can we help? Atelier Change the My Account page text

Viewing 15 posts - 1 through 15 (of 30 total)
  • Posted in: Atelier
  • #185520
    orianac
    Member
    Post count: 20

    Hi

    where/how can I change the text appearing on the My Account page, when logged in?

    ” Hello username (not username? Sign out). From your account dashboard you can view your recent orders, manage your shipping and billing addresses and edit your password and account details. ”

    thanks

    #185904
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,
    For a change like this I would recommend using a child theme: https://codex.wordpress.org/Child_Themes

    To answer your query, open the file called: ‘my-account.php

    This is located in the theme folder under ‘woocommerce/myaccount/my-account.php

    You will see the text there on between lines 20 – 30.
    Thanks,
    David.

    #185930
    orianac
    Member
    Post count: 20

    Thanks!

    #185943
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem. Thanks David

    #189465
    mikefrisbee
    Member
    Post count: 76

    I want to change the Frequently Asked Questions on the My Account page.

    Is that a similar answer to before? Do I have to change my Atelier theme to a child theme?

    Also, I’ve sent myself a test email using the Email Customer Care link on the My Account page, but it hasn’t come through yet, after 30 minutes. Where do I check that it is set to the correct email address?

    #189526
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    1) Go to Theme Options > WooCommerce Options. Here you can change the text for the 4 help bar links

    2) You need to add your email to the contact form settings, also make sure you are using the correct contact form shortcode and not one from the demo content

    – Kyle

    #189553
    mikefrisbee
    Member
    Post count: 76

    That’s great Kyle – thanks.

    #189555
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    #192817
    mikefrisbee
    Member
    Post count: 76

    I’m still having trouble with this.

    Looking at the attached screen grab, how do I delete ‘My Downloads’ and how do I edit the questions and answers in ‘Frequently Asked Questions’?

    There is already a FAQs page on our site and I’ve edited those questions and answers but on this (My Account) page, although they appear to be in the same format, it hasn’t changed them on there.

    Do I need to edit my-account.php via FTP?

    Attachments:
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    #192831
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Add the code below to your custom css option.

    
    ul.my-account-nav > li:nth-child(2) {
      display: none;
    }

    Check in Theme Options-> WooCommerce Options it’s one of the modal the FAQ’s content it’s place inside. You can have a link to your existing FAQ’s page.

    -Rui

    #192879
    mikefrisbee
    Member
    Post count: 76

    Thanks, Rui.

    I’ve added the custom css option in Theme Options/Custom CSS.

    I see the FAQs in Modal 4 Content, but how do I add a add a link there to the existing FAQs page? What code?

    #193274
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Try something like this

    <a href="faqs">Check our FAQ page</a>

    Where faqs is the name of the page. In case you can’t do it, provide me the FAQ’s page url so I can format the code properly.

    -Rui

    #193420
    mikefrisbee
    Member
    Post count: 76

    Brilliant, Rui – thanks!

    #193719
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad i could help.
    -Rui

    #199934
    mikefrisbee
    Member
    Post count: 76

    Rui,

    For some reason, the link no longer works, although I haven’t changed the address of the FAQs page, which is ‘f-a-q-s’.

    I’ve been using Check our FAQs page since July 9 with no problem, but suddenly it stopped working.

    Any ideas why?

    The full URL is: http://mrsfrisbeesallnaturals.com/f-a-q-s/

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