New Landing How can we help? Atelier Change default language from English

Viewing 15 posts - 1 through 15 (of 33 total)
  • Posted in: Atelier
  • #236637
    petandhome
    Member
    Post count: 28

    Hi,

    I already did this process:

    1) Download POEdit https://poedit.net/
    2) Download your language file from your ftp atelier/languages/en_EN.po
    3) Search through your strings and amend the translations. Save your file as th_TH.po for Thai.
    4) When finished, click File => Compile to MO.
    5) Upload your new language files BOTH th_TH.po and th_TH.mo to the folder atelier/languages/

    But the strings that I translated into Thai does not appear in any pages (such as in My Account page), despite that I already changed WP site language into Thai.

    In the attached screenshot, all of English language string are translated into Thai but not shown.

    How can I activate Thai langauge?

    Thanks,
    Sitthiporn

    Attachments:
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    #236642
    petandhome
    Member
    Post count: 28

    Hi,

    Please be informed that My website is the single Thai language. It is not the multi-language.

    Thanks,
    Sitthiporn

    #236740
    petandhome
    Member
    Post count: 28

    Hi,

    Supporting Team, Please help.

    Thanks,
    Sitthiporn

    #236745
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me FTP login detail and wordpress login detail to check and resolve the issue.
    Thanks
    Mohammad

    #236797
    petandhome
    Member
    Post count: 28
    This reply has been marked as private.
    #236847
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am not able to login in your FTP websites.
    Thanks
    Mohammad

    #236853
    petandhome
    Member
    Post count: 28
    This reply has been marked as private.
    #236862
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate all translation related plugin and check. Which editor/sofware was used by you to create the translation file.
    Thanks
    Mohammad

    #237002
    petandhome
    Member
    Post count: 28

    Hi,

    1. I use POEdit to create translation file.

    2. I install only one translation-related plugin — Loco Translate. I deactivated it, but the translated Atelier theme remains inactive.
    I still see my account page not translated.

    3. All I have done in the translation related is the activation and installation of WP and Woocommerce Thai edition.

    Best,
    Sitthiporn

    #237024
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please change the POEDIT software encoding to UTF-8 and generate all files again. Hope it should help to you.
    Thanks
    Mohammad

    #237075
    petandhome
    Member
    Post count: 28

    Hi,

    In fact, UTF-8 charset is already set in the translation property. No need for us to change it.

    I only changed language from Eng to Thai (Thailand) as shown in the attached screenshort.

    But, after doing it, the problem remains the same.

    Regards,
    Sitthiporn

    Attachments:
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    #237081
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I will inspect in detail and update you.
    Thanks
    Mohammad

    #237084
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    After saving your updated .po file – did you complete this step: 4) When finished, click File => Compile to MO.

    – Please confirm you have uploaded both .po and .mo files to atelier/languages
    – Please confirm also you have changed your site’s language settings: Dashboard => Settings => General => Site Language => Choose your language

    Thanks.

    #237086
    petandhome
    Member
    Post count: 28

    Hi David,

    I already did everything you mentioned.

    Regards,
    Sitthiporn

    #237087
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please attach here the the files.

    Thanks.

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