Cart dropdown shows total ex VAT

[BillK]

Hello Swift team,

cart dropdown shows the total ex VAT

while the unit prices are shown correctly in VAT.

Can we have the total also show the total price in VAT?

Note : in WooCommerce Settings > Tax

I am entering the product prices excluding tax but I am displaying prices in the shop and during cart/checkout including tax.

Please see screenshot attached

Thank you a lot in advance for your help

Best,

Bill

[BillK]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

Do you have the latest versions of SwiftFramework and Atelier?
Can you provide us admin access and site url in a private reply so he can have a look?

Thanks

-Rui

[BillK]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

can you update Woocommerce? https://www.dropbox.com/s/n1btbmretod2rzh/Screenshot%202017-03-31%2017.42.44.png?dl=0

This is not yet the 3.0, that one will be released in a week and we are already preparing the updates for that one.

-Rui

[BillK]

Hello Rui,

I have updated to WC 2.6.14 latest release and also deactivated all other plugins (except WC and Swift Framework).

The issue is still there.

Please have a look and let me know any thoughts / suggestions.

Appreciate your help so far on this.

Best,

Bill

[BillK]

Hello Rui,

any updates on this?

Thank you a lot in advance!

Best,

Bill

[David Martin – Support]

Hi Bill,

Rui is currently away for a couple of days holiday.

Please update to WooCommerce 3 and the theme to the latest available. https://billfw.flywheelsites.com/wp-admin/update-core.php

Add/remove an item in the cart to refresh the AJAX cart.

[BillK]

This reply has been marked as private.

[BillK]

Hello Swift Team,

unfortunately I don’t see any good outcome coming out of this updating to WC 3 so I reverted back to 2.6.14 cause I need the installation to test other things.

I would appreciate some more replies in this thread as this is quite misleading to customers seeing their totals in the cart drop down and quite a lot of them are getting confused / trying to take advantage of this.

In any case, this is a bug present for a couple of versions now even in a new installation – so please let me know if there is a workaround on this for WC 2.6.14

Thank you in advance,

Best,

Bill

[David Martin – Support]

Hi Bill,

Those errors should not be resolved.

If possible, I’d like to have your FTP details to look into this issue further?

Thanks.

[BillK]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi @Bill,

Can you update to the latest versions of Woocommerce and our theme so we can go from there?
Thanks

-Rui

[BillK]

Hello Rui,

done!

You can still see that when you add 2 or more products in the cart

the cart drop-down total shows the price ex VAT

while the unit prices are correct inc VAT.

Can you see this?

Thank you for your help in advance,

Best,

Bill

[Rui Guerreiro – SUPPORT]

This reply has been marked as private.