New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Carousel problem and iphone browser crash

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Neighborhood
  • September 16, 2013 at 6:59 am #22072
    justinj
    Member
    Post count: 2

    Hi,

    We launched our website this morning but unfortunately have two major issues left that need your help with.

    1-Top Carousel under revolution slider does not show product name and prices when home page is initially loaded. If browser window is resized it then shows it properly. We see this regardless of browser we us on desktop/laptop. We do not see this with mobile browser/ipad.

    2-Loading of page is glitchy and scrolling down the page past top carousel (after revolution slider has loaded) causes iphone browsers (safari and chrome) to crash.

    Thanks for your help.

    Website is : http://www.justinjamison.com

    September 17, 2013 at 5:25 pm #22323
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, I don’t see any of that problems, on which browser and OS are you?

    October 16, 2013 at 11:12 pm #27024
    piccione
    Member
    Post count: 43

    i have the same problem! i’ve tried many devices and it crash everytime!

    October 21, 2013 at 5:04 pm #27623
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, I don’t see any of that problems, on which browser and OS are you?

    October 21, 2013 at 5:07 pm #27625
    piccione
    Member
    Post count: 43

    sorry i’ve tried on many iphone 5 with ios7 and ipad 2nd 3th and 4th alsa with ios7 and iphone 4s and it doesn’t work! crash everytime on chrome or safari

    October 23, 2013 at 2:18 pm #28002
    Melanie – SUPPORT
    Member
    Post count: 11032

    Okay, I don’t have iOS7 so I’ll have to forward this to the developer,
    cheers

    October 23, 2013 at 3:07 pm #28025
    piccione
    Member
    Post count: 43

    ok I’ll wait news

    October 25, 2013 at 9:24 am #28374
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @piccione,

    It seems you’re on v1.3.1, and the latest version is v1.3.4, please can you update via Appearance > Themes and let us know if you still have the issues?

    – Ed

    October 25, 2013 at 9:35 am #28376
    piccione
    Member
    Post count: 43

    I’m on 1.3.4 and it crash!

    October 25, 2013 at 12:13 pm #28387
    dasilliest
    Member
    Post count: 11

    The lightbox isn’t working for me on the iPhone nor the Ipad.

    October 27, 2013 at 5:26 am #28709
    dasilliest
    Member
    Post count: 11

    Never mind. The issue is resolved. I didn’t realize that there was such a thing as too large of an image …

    October 28, 2013 at 10:21 am #28797
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Glad you sorted it!

    – Ed

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    Posted in: Neighborhood
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