Cardinal: Cannot switch to Swift Page Builder

[marimelle]

Hi,

It was working for a while, but now I cannot switch to the Swift Page Builder. Oddly, the url for the SPB button has the same url as the page I’m editing (see screenshot).

I reinstalled WordPress and Cardinal to no avail. Please help.

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[marimelle]

Just wanted to add that this shouldn’t be a problem, I could just use shortcodes, but the “Cardinal Asset Reference” is incomplete. Some topics, like Text Blocks, don’t link anywhere or have no content. Feeling a little scammed here. -JP

[Rui Guerreiro – SUPPORT]

Hi,

Manage to use the Swift Page Builder in your site without any problem.
https://www.dropbox.com/s/j3jwhbz7ecshf04/page_builder_issues.png?dl=0

try to clear your cache. What browser are you using?

Regarding this last question will forward it so it can be check that documentation page.
If you have any doubts you can always ask us.

-Rui

[marimelle]

Hi, yes I was able to restore it after unloading and reloading it. I’m just avoiding switching away from SPB and I have no problems. Thanks.

[Kyle – SUPPORT]

Ok great

– Kyle

[Malaika]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

Can you check the admin credentials because they aren’t working for me.
Thanks

-Rui

[Malaika]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

It’s already working, the problem was in your user settings.

The option “Disable the visual editor when writing” was enabled but for the Swift Page Builder work it should be unchecked.

-Rui

[Malaika]

Thank you very much Rui!

[Mohammad – SUPPORT]

Hi,
I am glad that your issue resolved. Thanks Rui.
Mohammad