New Landing › How can we help? › Cardinal › Cardinal: Cannot switch to Swift Page Builder

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    Posted in: Cardinal
  • September 13, 2014 at 5:26 pm #110360
    marimelle
    Member
    Post count: 4

    Hi,

    It was working for a while, but now I cannot switch to the Swift Page Builder. Oddly, the url for the SPB button has the same url as the page I’m editing (see screenshot).

    I reinstalled WordPress and Cardinal to no avail. Please help.

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    September 13, 2014 at 6:05 pm #110363
    marimelle
    Member
    Post count: 4

    Just wanted to add that this shouldn’t be a problem, I could just use shortcodes, but the “Cardinal Asset Reference” is incomplete. Some topics, like Text Blocks, don’t link anywhere or have no content. Feeling a little scammed here. -JP

    September 15, 2014 at 9:11 am #110580
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Manage to use the Swift Page Builder in your site without any problem.
    https://www.dropbox.com/s/j3jwhbz7ecshf04/page_builder_issues.png?dl=0

    try to clear your cache. What browser are you using?

    Regarding this last question will forward it so it can be check that documentation page.
    If you have any doubts you can always ask us.

    -Rui

    September 16, 2014 at 9:43 am #111078
    marimelle
    Member
    Post count: 4

    Hi, yes I was able to restore it after unloading and reloading it. I’m just avoiding switching away from SPB and I have no problems. Thanks.

    September 16, 2014 at 9:49 am #111082
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great

    – Kyle

    December 29, 2014 at 9:28 pm #138209
    Malaika
    Member
    Post count: 88
    This reply has been marked as private.
    December 29, 2014 at 10:38 pm #138210
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check the admin credentials because they aren’t working for me.
    Thanks

    -Rui

    December 30, 2014 at 4:48 pm #138337
    Malaika
    Member
    Post count: 88
    This reply has been marked as private.
    December 30, 2014 at 5:00 pm #138338
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s already working, the problem was in your user settings.

    The option “Disable the visual editor when writing” was enabled but for the Swift Page Builder work it should be unchecked.

    -Rui

    January 4, 2015 at 4:17 pm #138846
    Malaika
    Member
    Post count: 88

    Thank you very much Rui!

    January 5, 2015 at 6:40 am #138864
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that your issue resolved. Thanks Rui.
    Mohammad

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