New Landing How can we help? Themeforest Theme Support Neighborhood Caption bar in product detail page not showing

Viewing 8 posts - 1 through 8 (of 8 total)
  • #330721
    latenightdrive
    Member
    Post count: 4

    Hello,

    I am admittedly a complete n00b when it comes to php & js, so please bear with me here. I am unable to get the captions on the product detail page to show. What I need is to have them show on a bar either on top of the main lightbox image (along the bottom), or underneath that, above the thumbnails. And I need it to change based on which thumbnail is loaded in the lightbox. As an example, please see: http://dev.eroicaenterprises.com/dev1/product/alana/.

    The only time the captions work as needed is when I insert the “echo ($image_caption);” code into the product-image.php file, but that makes them appear as plain text above the product description side. But they do change as I click on the different images, which is what I need. But as soon as I try to move it anywhere else, it stops working again. Is this something you could possibly help me with?

    Thank you in advance!

    -Lianne

    #330793
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This is already possible as standard, you add your caption to the media inputs:

    Result:

    #330838
    latenightdrive
    Member
    Post count: 4

    Hello,

    I have already added captions to the images for that product, but they still won’t show. Is there something I am missing?

    Thank you

    #330841
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Your parent theme is out of date, could you please update that: http://dev.eroicaenterprises.com/dev2/wp-admin/themes.php.

    Please also disable your child theme, you are overriding a majority of the WooCommerce template files from the parent theme. – This will need removing or updating.

    Thanks.

    #331054
    latenightdrive
    Member
    Post count: 4

    Hello,

    My theme is up-to-date. I am running version Version: 3.4.62. And I have disabled the child theme, but the captions are still not showing.

    #331056
    David Martin – Support
    Moderator
    Post count: 20834

    Please add this to Theme Options => Custom CSS:

    .woocommerce-product-gallery__image.flex-active-slide {
        position: relative;
    }
    #331058
    latenightdrive
    Member
    Post count: 4

    That did it! Thank you!

    #331060
    David Martin – Support
    Moderator
    Post count: 20834

    Great, glad to help.

Viewing 8 posts - 1 through 8 (of 8 total)

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