New Landing › How can we help? › Cardinal › Can't update to latest version

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Cardinal
  • July 14, 2015 at 3:24 pm #194529
    3gems
    Member
    Post count: 44

    I am not able to update cardinal theme to the latest 2.15.

    This is what I have got.

    Downloading update from http://wp-updates.com/api/1/download/theme/If9a2kEqmD3cATWk53jZcQ/cardinal…

    Unpacking the update…

    Installing the latest version…

    The package could not be installed. The package contains no files.

    Theme update failed.

    July 14, 2015 at 4:01 pm #194541
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Apologies for the issue – we are currently investigating the problem with our update hosting provider.

    – Ed

    July 15, 2015 at 11:27 am #194802
    pgimmagine
    Member
    Post count: 1

    I’ve the same issue.
    Please, let us know when we can try to update again.

    Thank you,

    Deb

    July 15, 2015 at 11:42 am #194809
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    We are working on it and you will get resolve it very soon.
    Thanks
    Mohammad

    August 5, 2015 at 3:37 pm #201041
    1960
    Member
    Post count: 21

    My site is not visible on the iPhone. Bluehost performed automatically upgrades WordPress (version 4.2.4), but I have not updated Cardinal. What do you suggest me? You could make a check to the site with your login information?
    Thank you.
    salvatore

    http://www.angelsproduzioni.com

    August 5, 2015 at 3:44 pm #201042
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Manage to check in Android and Iphone and it’s showing fine.
    Try to clear the browser cache of that device.

    -Rui

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