Can't update to latest version

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This topic has 5 replies, 6 voices, and was last updated 8 years by Rui Guerreiro – SUPPORT.

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Posted in: Cardinal
July 14, 2015 at 3:24 pm #194529

3gems
Member

Post count: 44

I am not able to update cardinal theme to the latest 2.15.

This is what I have got.

Downloading update from http://wp-updates.com/api/1/download/theme/If9a2kEqmD3cATWk53jZcQ/cardinal…

Unpacking the update…

Installing the latest version…

The package could not be installed. The package contains no files.

Theme update failed.

July 14, 2015 at 4:01 pm #194541

Swift Ideas – Ed
Keymaster

Post count: 15264

Hi there,

Apologies for the issue – we are currently investigating the problem with our update hosting provider.

– Ed

July 15, 2015 at 11:27 am #194802

pgimmagine
Member

Post count: 1

I’ve the same issue.
Please, let us know when we can try to update again.

Thank you,

Deb

July 15, 2015 at 11:42 am #194809

Mohammad – SUPPORT
Moderator

Post count: 27441

Hi,
We are working on it and you will get resolve it very soon.
Thanks
Mohammad

August 5, 2015 at 3:37 pm #201041

1960
Member

Post count: 21

My site is not visible on the iPhone. Bluehost performed automatically upgrades WordPress (version 4.2.4), but I have not updated Cardinal. What do you suggest me? You could make a check to the site with your login information?
Thank you.
salvatore

http://www.angelsproduzioni.com

August 5, 2015 at 3:44 pm #201042

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

Manage to check in Android and Iphone and it’s showing fine.
Try to clear the browser cache of that device.

-Rui
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Posted in: Cardinal