New Landing › How can we help? › Themeforest Theme Support › Supreme › Can't Log-In to my site!!!

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    Posted in: Supreme
  • July 17, 2014 at 12:24 pm #92144
    Rob222
    Member
    Post count: 206

    I click on my account button. A box appears stating fill in username and password and click enter. I do that and nothing happens!

    July 17, 2014 at 12:34 pm #92151
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please could you provide me with your link and a login so I can check?

    – Kyle

    July 17, 2014 at 1:31 pm #92182
    Rob222
    Member
    Post count: 206
    This reply has been marked as private.
    July 17, 2014 at 1:35 pm #92192
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    I’ve logged in fine? (see screenshot)

    – Kyle

    Attachments:
    You must be logged in to view attached files.
    July 17, 2014 at 1:59 pm #92214
    Rob222
    Member
    Post count: 206

    Doesn’t work for me? I’m using Internet Explorer.

    July 17, 2014 at 2:00 pm #92215
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    On widnows 7?

    – Kyle

    July 17, 2014 at 2:07 pm #92231
    Rob222
    Member
    Post count: 206

    I loaded up my website using Firefox this time and yes I was able to log-in. But in Internet Explorer it doesn’t! Isn’t this template meant to be cross-browser friendly? Not everyone uses firefox.

    Yes windows 7 I think. How would I check that?

    Cheers.

    July 17, 2014 at 2:11 pm #92233
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Just checked in Internet Explorer and works fine. What happens when you click submit? Are you sure you have clicked the button, sometimes it may not register

    – Kyle

    July 17, 2014 at 2:19 pm #92238
    Rob222
    Member
    Post count: 206

    Click submit?? Should there be a submit button?

    July 17, 2014 at 2:24 pm #92243
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    There should be a ‘log in’ button..

    – Kyle

    July 18, 2014 at 3:06 pm #92619
    Rob222
    Member
    Post count: 206

    Could you provide a screen shot of what you are referring to please?

    July 18, 2014 at 3:38 pm #92632
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    See screenshot, blue log in button

    – Kyle

    Attachments:
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    July 18, 2014 at 3:52 pm #92640
    Rob222
    Member
    Post count: 206

    Yes I do have that but to be honest I have plans to remove that. I don’t see the point in having that when I have a much smaller account button to use to log in.

    July 18, 2014 at 3:54 pm #92641
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    This is the default WordPress login, which are you referring to?

    – Kyle

    July 18, 2014 at 4:12 pm #92646
    Rob222
    Member
    Post count: 206

    I have two log-in buttons – see screenshot

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    Posted in: Supreme
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