New Landing How can we help? Themeforest Theme Support Uplift Can't Find Old Google Analytics Code to Change Anymore

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Uplift
  • #286479
    mhote
    Member
    Post count: 394

    Hi, trying to add a new Google Analytics tracking code (due to conversion goal issues in GA), after new website change.

    Site appears to be tracking via old code still, even though this was a ground up build, with demo content imported only.

    Can’t find the GA code in Theme Options > Custom JS, OR within any plugins, OR within header.php

    But it’s definitely still working in real time on GA. Where else could this be within the theme?

    Many thanks!

    #286521
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Go to Theme Options > General Options

    – Kyle

    #289818
    mhote
    Member
    Post count: 394
    This reply has been marked as private.
    #289826
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I dont find the Analytic code in page view source. Please check after clear the cache of browser.
    Thanks
    Mohammad

    #289836
    mhote
    Member
    Post count: 394

    Problem resolved and solution for anyone with similar. Seemed to be a problem with the Cloudflare Google Analytics App. It output both the old and new tracking codes, stuffing up pageviews and bounce rate stats. Have now inserted into Options > General > Tracking Code, and works fine, only outputting one code. Thanks SwiftIdeas for troubleshooting help.

    #289839
    David Martin – Support
    Moderator
    Post count: 20834

    Glad you got it sorted.

    Thanks.

    #289840
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Glad 🙂 to know this.
    Thanks
    Mohammad

Viewing 7 posts - 1 through 7 (of 7 total)

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