New Landing How can we help? Atelier Can't access Theme Options after installing Rebel Demo

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  • Posted in: Atelier
  • #316380
    aimeandalex
    Member
    Post count: 73

    I’ve just done a fresh install of WordPress with Atelier. Everything was working absolutely fine until I installed the Rebel demo (Demo content, Theme options, Widgets) and now I can’t access the Theme Options.

    I just get the tabs down the side and a blank screen (screen shot 1). However, I can access the ‘General’ options only if I click on this tab and the click the little button that hides the side tabs (screen shot 2). This trick doesn’t work for any other tab.

    I’ve tried in safari and chrome and refreshed the cache.

    I have a demo in an hour so this is pretty awful timing, I’d really appreciate your help to fix this!

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    #316384
    David Martin – Support
    Moderator
    Post count: 20834

    Please clear your browser cache and re-test.

    For me, your options are working great.

    #316385
    aimeandalex
    Member
    Post count: 73

    @David, back to normal now – I must have missed something when I cleared my cache the first time. Oops!

    Thanks for the quick response

    #316386
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you out!

    If you have found the theme/support useful, we appreciate it if you can leave feedback on our item if you have the time as it really helps us out.

    – David.

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