New Landing How can we help? Themeforest Theme Support Flexform Cannot import Demo XML files

Viewing 13 posts - 1 through 13 (of 13 total)
  • Posted in: Flexform
  • #130975
    WBronson
    Member
    Post count: 26

    I purchased and installed the flexform theme, and child theme.
    Then I tried to install the xml demo data and could not. I tried multiple fix ideas and searched the forums. Over an hour later, I decided that it’s not my fault. Can you please help me get started with your theme and get the demo data loaded?

    #131013
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    It would help us if you explained what you mean when you say you can’t install the xml?

    – Kyle

    #131027
    WBronson
    Member
    Post count: 26

    The demo xml file that came with the theme, to import demo content to the newly installed theme. Inside the control panel, under import, where I’m supposed to be able to import the demo data. I follow the instructions and it doesn’t import like I’ve done many other times with other themes. I can’t figure out why it won’t work.

    #131032
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Does it bring up an error?

    – Kyle

    #131051
    WBronson
    Member
    Post count: 26

    Yes. I try to import the flexform_demo-content.xml from inside the demo content folder I downloaded with the theme.
    When I try to import it, I get

    “This XML file does not appear to have any style information associated with it. The document tree is shown below.”

    The tree is very long.

    #131066
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The images were already uploaded. Just was missing the pages and the menus that are already imported.

    -Rui

    #131070
    WBronson
    Member
    Post count: 26

    Thank you. It’s working now. I wonder why it didn’t all come together when I did it.

    #131073
    WBronson
    Member
    Post count: 26

    The slider text and parts of the slides aren’t working right. How can I fix the text attributes? Look http://empowerbrokerage.com/wp_newempower/

    #131094
    WBronson
    Member
    Post count: 26

    how can i fix the slider?

    #131098
    WBronson
    Member
    Post count: 26

    It’s like the flexform fonts aren’t loading. I don’t see them available in the slider when I try to change the text. When I choose a different font, save, clear cache and reload the page, it doesn’t change. It’s still small fonts.
    I placed the captions css data in custom css box in the slider settings area.
    I also tried placing the captions.css file in the css folder in my file structure. Nothing changed.

    #131754
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Apologize for the delay.

    It seems that your slider fonts are already fine.
    Can you confirm?

    -Rui

    #239896
    lakshmi
    Member
    Post count: 1

    I couln’t view any pages after installing the theme.. Please help me. It shows only the sample page in “ALL PAGES”.. and tell me how to import the demo data to view images and pages.

    #239899
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me login detail to check and resolve the issue.
    Thanks
    Mohammad

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