cannot empty cart & responsive layout quantity misalignment

[nikosk]

Hello,

I a about to launch the website but I am facing two problems.

1. when the cart is in mobile mode, there is misalignment of the quantity (look at screenshot attached)

2. There is no way I can empty the cart when I am at the cart page.
I think it can only be emptied by pressing the x button from the slide in menu cart.

Looking forward to your reply.

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[Mohammad – SUPPORT]

Hi,
May i have your website url to check?
Thanks
Mohammad

[nikosk]

This reply has been marked as private.

[nikosk]

We are waiting for a reply. Do you plan to fix these?
When is your next update going to be released?

[Mohammad – SUPPORT]

Hi,
Quantity button looks perfect at mobile as i tested many times. Are you using latest version of theme and all plugins?
Thanks
Mohammad

[nikosk]

It looks ok on a galaxy S3 screen size, but if the phone is smaller it creates what I showed you in the picture.

I also cannot empty the cart from the X button at the checkout…

[Rui Guerreiro – SUPPORT]

This is what I’m seeing in the lowest resolution. Can you measure the resolution(width) you are using?

https://www.dropbox.com/s/ozar48ep9lu0nq0/cart_mobile.png?dl=0

Regarding he X in the checkout that’s an issue that we will try to fix during next week.

-Rui

[nikosk]

Hello,

Thank you for your reply.

No not really I cannot measure it.
As long as you do not feel this is a bproblem and users have not been reporting this as a problem then I am fine with it.
As I said with the Galaxy S3 it looks good. In much smaller dimensions it seems to be a problem.

I will look forward to receiving the fix for the empty cart problem.

Best regards,

Nikos

[Rui Guerreiro – SUPPORT]

No problem. We will do it during the week.
Will get back to you when it’s done.

Thanks
-Rui

[Rui Guerreiro – SUPPORT]

This reply has been marked as private.

[nikosk]

Good morning Rui,

I uploaded the files and it is better. Now I can empty the cart by clicking on the item counter, place zero in quantity and then pressing update cart.
Nevertheless, when trying to use the arrow quantity it does not go to zero.

I am saying this because still when pressing x the item does not remove itself.

I think one of the two above mentioned functionalities should at least work for the user.

If it helps, there is a plugin called “poor guys swiss knife”
https://wordpress.org/plugins/woocommerce-poor-guys-swiss-knife/
and there is an option there to empty the cart which works well with the cardinal.
So maybe it is similar to when removing a specific item.

Regards,

Nikos

[Rui Guerreiro – SUPPORT]

Not sure if you have the Performance options enabled that you load the minified scripts and would not reflect the changes I did in the js file.

Try to disable it, clear the cache and try again.
Can you also provide me your new site url?

-Rui

[nikosk]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Hi,

Will check it.

We can’t hide the first reply, that’s the only one we can’t change to private, but you can edit that reply or we can if necessary.

-Rui

[nikosk]

This reply has been marked as private.