New Landing › How can we help? › Cardinal › cannot empty cart & responsive layout quantity misalignment

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    Posted in: Cardinal
  • May 25, 2015 at 9:07 am #178077
    nikosk
    Member
    Post count: 65

    Hello,

    I a about to launch the website but I am facing two problems.

    1. when the cart is in mobile mode, there is misalignment of the quantity (look at screenshot attached)

    2. There is no way I can empty the cart when I am at the cart page.
    I think it can only be emptied by pressing the x button from the slide in menu cart.

    Looking forward to your reply.

    Attachments:
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    May 25, 2015 at 10:12 am #178094
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    May i have your website url to check?
    Thanks
    Mohammad

    May 26, 2015 at 12:05 pm #178447
    nikosk
    Member
    Post count: 65
    This reply has been marked as private.
    May 27, 2015 at 11:51 am #178808
    nikosk
    Member
    Post count: 65

    We are waiting for a reply. Do you plan to fix these?
    When is your next update going to be released?

    May 28, 2015 at 11:09 am #179094
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Quantity button looks perfect at mobile as i tested many times. Are you using latest version of theme and all plugins?
    Thanks
    Mohammad

    May 28, 2015 at 1:14 pm #179165
    nikosk
    Member
    Post count: 65

    It looks ok on a galaxy S3 screen size, but if the phone is smaller it creates what I showed you in the picture.

    I also cannot empty the cart from the X button at the checkout…

    May 29, 2015 at 12:22 pm #179596
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    This is what I’m seeing in the lowest resolution. Can you measure the resolution(width) you are using?

    https://www.dropbox.com/s/ozar48ep9lu0nq0/cart_mobile.png?dl=0

    Regarding he X in the checkout that’s an issue that we will try to fix during next week.

    -Rui

    May 29, 2015 at 12:31 pm #179603
    nikosk
    Member
    Post count: 65

    Hello,

    Thank you for your reply.

    No not really I cannot measure it.
    As long as you do not feel this is a bproblem and users have not been reporting this as a problem then I am fine with it.
    As I said with the Galaxy S3 it looks good. In much smaller dimensions it seems to be a problem.

    I will look forward to receiving the fix for the empty cart problem.

    Best regards,

    Nikos

    May 30, 2015 at 9:33 am #179869
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. We will do it during the week.
    Will get back to you when it’s done.

    Thanks
    -Rui

    June 3, 2015 at 11:43 pm #181255
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    June 4, 2015 at 10:29 am #181355
    nikosk
    Member
    Post count: 65

    Good morning Rui,

    I uploaded the files and it is better. Now I can empty the cart by clicking on the item counter, place zero in quantity and then pressing update cart.
    Nevertheless, when trying to use the arrow quantity it does not go to zero.

    I am saying this because still when pressing x the item does not remove itself.

    I think one of the two above mentioned functionalities should at least work for the user.

    If it helps, there is a plugin called “poor guys swiss knife”
    https://wordpress.org/plugins/woocommerce-poor-guys-swiss-knife/
    and there is an option there to empty the cart which works well with the cardinal.
    So maybe it is similar to when removing a specific item.

    Regards,

    Nikos

    June 4, 2015 at 6:31 pm #181584
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Not sure if you have the Performance options enabled that you load the minified scripts and would not reflect the changes I did in the js file.

    Try to disable it, clear the cache and try again.
    Can you also provide me your new site url?

    -Rui

    June 9, 2015 at 9:28 am #182692
    nikosk
    Member
    Post count: 65
    This reply has been marked as private.
    June 9, 2015 at 10:45 am #182727
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Will check it.

    We can’t hide the first reply, that’s the only one we can’t change to private, but you can edit that reply or we can if necessary.

    -Rui

    June 9, 2015 at 10:58 am #182741
    nikosk
    Member
    Post count: 65
    This reply has been marked as private.
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    Posted in: Cardinal
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