New Landing How can we help? Themeforest Theme Support Supreme Cannot Add Comments to Portfolio Gallery Images containing Standard Sliders?

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Supreme
  • #117787
    Rob222
    Member
    Post count: 206

    Hello there,

    For some reason I am unable to add a comment to an image within my portfolio gallery. This particular image is setup as a standard slider which I think is causing the problem? I am able to add comments to other images which are just static images which is why I am thinking the problem lies within the standard slider feature. Can you fix this for me please?

    #117789
    Rob222
    Member
    Post count: 206
    This reply has been marked as private.
    #117790
    Rob222
    Member
    Post count: 206

    Hello there,

    I had previously thought I could not post comments on my portfolio images that were setup in standard slider mode. I think I was wrong as now I cannot post comments at all. Now one of the things I remember changing was the discussion settings. I ticked the ‘users must be registered and logged in to comment’ box.

    Update: It seems by unticking the box – ‘Users must be registered and logged in to comment’ allows me to submit comments to images. If I tick the box, I cannot. Any reason why this happens?

    #117943
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I check that comments setting and the fields to post comments has admin appeared.
    https://www.dropbox.com/s/op8mdyj82wabvie/admin_comments.png?dl=0

    I restore your comments settings again leaving it like it was before.

    -Rui

    #117983
    Rob222
    Member
    Post count: 206

    Sorry. I do not understand what you have written?

    #117990
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem.

    I ticked the checkbox that says – ‘Users must be registered and logged in to comment’
    After that I was able to post comments being logged in as admin like it’s showed in the attached image.

    -Rui

Viewing 6 posts - 1 through 6 (of 6 total)

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