Bug with Quick view

[skullo27]

Hi I have noticed a bug, when using quick view on a simple product and you click add to cart button, the animation spins but then nothing adds to the cart. It works ok on variable products.

thanks

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[Rui Guerreiro – SUPPORT]

Hi,

Can you provide admin credentials to have a look at your settings?
Thanks

-Rui

[skullo27]

This reply has been marked as private.

[David Martin – Support]

Hi,

I have added various products to the cart from the quickview, can you clear your cache and re-test.

What specific product do you experience this with?

Thanks.

[skullo27]

Hi I cleared cache and it worked for the first one i added, and then it didn’t work the second time…

[David Martin – Support]

What specific product do you experience this with?

– David.

[skullo27]

Hi David, generally on simple products.

Also, I updated the quickview plugin this morning, and now the button has vanished… See attached.

thanks.

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[skullo27]

Hi In addition to the above, after updating quickview, I notice that the theme is now broken when viewed on a mobile (it is fine on a desktop if you shrink the browser).

– the cart slide out button is broken, it just takes you straight to the cart page.
– the hamburger menu does not work at all.
– the page elements on the product page are broken, see attached images, the image slider and tabs are all broken.

Please advise?

thanks
Sam

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[David Martin – Support]

Hi,

1) Please activate the Quick View plugin: https://www.supereight.net/wp/wp-admin/themes.php?page=install-required-plugins

2) The mobile issues are likely due to the device cache needing clearing or you may need to clear the WP Rocket cache.

Thanks.

[skullo27]

Hi I cleared the cache before I opened this ticket…

I just tried again clearing WP Rocket and Mobile browser cache and the the problem is the same.

Please can you have a look for your self? I have left the plugin activated for now, but only for a little while as this is a live site.

thanks.

[David Martin – Support]

Yesterday and today when I view your site, I see no issues apart from the QuickView plugin which needs activating.

– You may need to re-save the Quickview plugin settings. When the plugin is activated, what do you see? Please add a screenshot.

Are your display issues isolated to mobile only? If so, what device do you have?

– I can no longer login in with any of the above details.

Thanks.

[skullo27]

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[skullo27]

This reply has been marked as private.

[David Martin – Support]

Please re-set the plugin settings to match these:

Ref: http://swiftideas.com/documentation/2014/05/11/shop-products/

[Rui Guerreiro – SUPPORT]

Choose the option “After Item” instead “After title”.

-Rui