New Landing How can we help? Themeforest Theme Support Neighborhood browser: chrome and internet explorer, issue

Viewing 15 posts - 1 through 15 (of 16 total)
  • #102873
    ask9
    Member
    Post count: 250

    hi guys.

    please look at the attechments.
    1. chrome: double arrows?
    2. ie: no dropdown?

    ho can i fix that?

    thanks!

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    #103292
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey, can you please post your website URL so we can take a look?

    Thank you!

    #103319
    ask9
    Member
    Post count: 250
    This reply has been marked as private.
    #103328
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    We need you link also?

    – Kyle

    #103359
    ask9
    Member
    Post count: 250
    This reply has been marked as private.
    #103526
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    This isn’t something that the theme adds. Check here – http://neighborhood.swiftideas.net/product/new-balance-variable-demo/

    It must be a plugin you’ve added?

    To hide our arrows, you can add this custom css:

    .woocommerce div.product form.cart .variations select {
    background-image: none!important;
    }

    – Ed

    #103562
    ask9
    Member
    Post count: 250

    hi id,

    i removed all the plugins i have added. your code works for chrome bur for internet explorer it doesnt.
    is there any solution for that?

    #103846
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems that you have an additional plugin that is hiding the arrow. can try to deactivate the plugins and clear the cache to confirm this.

    Thanks.

    -Rui

    #103879
    ask9
    Member
    Post count: 250

    i deactivated the plugins and i cleared the cache but there is no change. unfortuneately.

    #103885
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Don’t know if you have any custom modification in the theme files, but maybe it’s better to update the theme files with the latest version.

    -Rui

    #103957
    ask9
    Member
    Post count: 250
    This reply has been marked as private.
    #104259
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will have to forward this topic to the development team.

    -Rui

    #104304
    ask9
    Member
    Post count: 250

    ok thanks rui. hope to get a solution for that. important before i can go online. : )

    #104324
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @ask9 – unfortunately that isn’t possible, as the dropdown styling is added by the browser, not by the theme.

    – Ed

    #104333
    ask9
    Member
    Post count: 250

    OK THANKS ED!

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