New Landing How can we help? Themeforest Theme Support Uplift Broken Portfolio Category Name in Swift Builder

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Posted in: Uplift
  • #277210
    akirichev
    Member
    Post count: 3

    Hi Swiftideas,

    I’ve faced an issue with the theme, maybe with the SwiftBuilder in particular.
    The website is in Bulgarian and uses the Cyrillic alphabet for the permalinks, slugs, and titles.

    When I add a Portfolio Categories written in Cyrillic they looks like “%d0%b1%d0%b8%d1%82%d1%83%d0%bc%d0%bd%d0%b0-%d1%85%d0%b8%d0%b4%d1%80%d0%be%d0%b8%d0%b7%d0%be%d0%bb%d0%b0%d1%86%d0%b8%d1%8f”

    Please find the attached screenshot for more information. Ive included a screenshot of the problematic area and a screenshot of the WordPress’ Category management screen where category names are displayed correctly

    P.S. I have only local instance of the website and can not provide

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    #277655
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I’ll forward this to my colleague Rui to see if anything can be done for this.

    Thanks.

    #278415
    akirichev
    Member
    Post count: 3

    And what does Rui say?

    There are 4 days with no adequate answer for an obvious bug/issue with the theme. This is not a customization issue, nor a misconfiguration. This is how your theme (Page Builder) get the data from the DB. If I wanted to dig into your code and chase bugs by myself I would have written a custom theme from scratch.

    #278424
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @akirichev,

    Apologize for the delay, I understand that you are unhappy with this situation.
    Can you provide me admin credentials so I can login and debug the jQuery to see where is the problem?

    Use the private reply. As soon as you reply I will receive an email and will check it asap.

    -Rui

    #278461
    akirichev
    Member
    Post count: 3
    This reply has been marked as private.
    #278464
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks. Will give a try.

    -Rui

    #278487
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    This a complex problem because of the conversion from cyrillic to utf8 code, inside jQuery this is not recognised.

    I manage to find a plugin that does the conversion of the slugs to plain text since jQuery doesn’t understand those characters.

    https://wordpress.org/plugins/cyr3lat/

    Give it a try.

    -Rui

    #278498
    akirichev
    Member
    Post count: 3

    Hi Rui,

    Thanks for the reply!
    This is awkward. I am facing this issue for the first time in my wordpress practice.
    Unfortunately such a conversion will not work in my case, because the website will be multi-language and most of the taxonomies are using international names, which will cause conflict in both languages and there will be category slugs like “partners-1”.

    For now I will try this solution, but still all permalinks will use this “transliterated” format, which is not good.

    #278503
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    those dropdowns and the other elements in the page builder are managed using jQuery. Will chat with our head developer about this, to see if there is any workaround.

    -Rui

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