Blog side bar is going to web footer

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This topic has 17 replies, 3 voices, and was last updated 7 years by David Martin – Support.

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Posted in: Dante
April 10, 2017 at 9:15 am #320244

evanavarro12
Member

Post count: 23

Hi,
Since last week my blog side bar is going to the web footer, please can you tell me if there’s any problem with the theme? Another blog i visit that use Dante too is having the same problem (https://numashop.es/blog/) so I think there must be something wrong with the theme.
Please can you help me?
Thanks!
Eva

April 10, 2017 at 11:38 am #320297

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

Can you provide us admin credentials to have a look?
Thanks

-Rui

April 10, 2017 at 11:43 am #320299

evanavarro12
Member

Post count: 23

This reply has been marked as private.

April 10, 2017 at 2:01 pm #320340

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

thanks. Don’t see anything wrong.
Will try to replicate it in my dev server.

-Rui

April 10, 2017 at 4:12 pm #320375

evanavarro12
Member

Post count: 23

This reply has been marked as private.

April 11, 2017 at 9:43 am #320496

David Martin – Support
Moderator

Post count: 20834

Hi Eva,

I have submitted a patch for review to fix this.

Can you add your FTP details?

Thanks.

April 11, 2017 at 9:50 am #320498

evanavarro12
Member

Post count: 23

This reply has been marked as private.

April 11, 2017 at 9:56 am #320499

David Martin – Support
Moderator

Post count: 20834

Please ask your hosting provider to provide the FTP details to you:

-Server
-Username
-Password
-Protocol

April 11, 2017 at 10:37 am #320520

evanavarro12
Member

Post count: 23

This reply has been marked as private.

April 12, 2017 at 11:24 am #320711

David Martin – Support
Moderator

Post count: 20834

Those are not working, I can do it via cPanel if you can supply the details.

April 19, 2017 at 3:23 pm #321604

evanavarro12
Member

Post count: 23

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April 19, 2017 at 3:43 pm #321613

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

We are working at the moment on an update to fix the issues created with Woocommerce 3.0.3
Let us know when you get the ftp details.

-Rui

April 19, 2017 at 4:40 pm #321624

evanavarro12
Member

Post count: 23

This reply has been marked as private.

April 20, 2017 at 5:01 pm #321761

David Martin – Support
Moderator

Post count: 20834

Hi Eva,

Please be sure the widget is within the correct sidebar.

Thanks.

April 21, 2017 at 12:09 pm #321844

evanavarro12
Member

Post count: 23

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Posted in: Dante