New Landing How can we help? Themeforest Theme Support Pinpoint Blog Post Carousel – Posts not appearing

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Pinpoint
  • #124643
    svoldbaek
    Member
    Post count: 7

    I am having trouble with the blog post carousel not showing blog posts.

    I am using it as my “news” page. I have one post that has shown up in the past and 6 more that I have posted since then that have not shown up in the carousel. Of course, I didn’t know that they weren’t showing up because I see them since I’m logged in as an admin.

    I cannot find any differences in the options chosen when I create the blog posts. The first looks just the same as the next sis, yet none other than the first shows up on my website.

    To find the page I am talking about go to http://colmacwaterheat.com/colmac-news/. you will either see one or two posts called “Colmac News 1” (placeholder) and “Colmac Service School.” I did not post “Colmac News 1” but I did post “Colmac Service School.” But when you log in as an admin and check my posts tab, you will see a total of 7 articles posted. As far as I know, I didn’t do anything different in the last six than I did on the first one.

    I am sure (or hope) that I’m missing something stupid and easy. Hopefully, you can tell me what I’m screwing up.

    I have attached two files showing the public view of the page and the admin “posts” index.

    Any help you can provide will be most appreciated.

    Thanks.

    Attachments:
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    #124722
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You are using very old version of theme, plugins and wordpress. Please upgrade to latest version of all plugins, theme and worpdress. Hope that should resolve the issue.

    Thanks
    Mohammad

    #124807
    svoldbaek
    Member
    Post count: 7

    that did the trick. thanks.

    #124808
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. I’m glad that issue resolved.
    Thanks 🙂
    With Best Regards
    Mohammad

    #128118
    svoldbaek
    Member
    Post count: 7

    Okay. So it is still doing it. I added a post on November 7th that I can see when logged in as an admin, but no one else can.

    I updated everything like you said to do. Seemed to work for the previous issue, but it’s still giving me problems.

    Can you please take a look at it and let me know what i’m missing.

    Thanks again.

    #128130
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #128139
    svoldbaek
    Member
    Post count: 7

    Still not working as intended. I cleared my cache, and I can see the post from the 7th, but not a new “test” post I just created.

    Besides that, though, requiring a cache wipe just to see the posts on my news page seems to be a pretty big bug. I can’t ask people to clear their cache every time I post. I have tried this from multiple browsers and multiple locations.

    Seems to be a pretty fatal error. Unless I’m just missing something and not executing properly.

    #128657
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @svoldbaek

    Nothing in the theme as far as I’m aware could cause posts to not show. Can you try with the default Twenty Fourteen theme to check quickly?

    – Ed

    #129005
    svoldbaek
    Member
    Post count: 7

    Hey Ed. Thanks for the reply.

    I would be happy to try the standard Twenty Fourteen theme, but I’m not sure how to do that.

    Can you give me a pointer or two?

    #129009
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Just activate the theme Twenty Fourteen like in this image example.
    https://www.dropbox.com/s/n75juqbgakm4mh4/twenty_fourteen.png?dl=0

    After that check if those issues in the posts still exist. If they still exist it’s because the problem is in you posts data and/or WordPress settings.

    -Rui

    #129013
    svoldbaek
    Member
    Post count: 7

    i don’t think that helped. it did this (see attached image) when i moved turned on the twenty fourteen theme.

    although, now it seems to have updated. ???

    I will try another post and see if that works.

    Attachments:
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    #129137
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok no problem

    #129273
    svoldbaek
    Member
    Post count: 7

    So, I have deleted my first test post. Doing a “shift+refresh” didn’t show that the post had been removed. I was not until I activated the twenty fourteen theme and then went back to Pinpoint that the page reflected the change.

    I then added a “Test 2” post to test again. Same thing as before. The new post didn’t show up until I activated the twenty fourteen theme and then went back to Pinpoint.

    My default browser is Chrome (38.0), but I use IE (11.0) to view the site as a normal user (non-admin). Remember that I can always see my posts when logged in as an admin.

    The flip flopping of the themes does seem to be an effective work around, but there has to be something that we are missing. I have checked the settings when I make the post. Everything is default. I don’t change anything.

    Thanks for your continued help.

    #129401
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I see that you have a cache plugin installed. This can be cache related.
    Can you try to deactivate the cache plugin and add a new post.

    -Rui

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