New Landing How can we help? General Forum Help Blog Carousel & product transition – broken

Viewing 15 posts - 1 through 15 (of 21 total)
  • #55459
    craigstephen
    Member
    Post count: 21

    Hi there,

    I have two concerns. The blog carousel seems to be pushing the 4th image down to another row. You can see the space padding to the left of the first image?

    The next is the product carousel and it’s transitions. The transitions don’t work. I’ve enabled the switch to on with the option to slide up and tried the other options. Also the carousel arrows are below to the left and quite small.

    I’ve tried taking away custom css which is only two additions, one for the logo padding and the other for the footer padding.

    I’ve also tried deactivating the theme and all plugins to no avail. Can you please help!?

    #55460
    craigstephen
    Member
    Post count: 21
    This reply has been marked as private.
    #55492
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you confirm you are on the latest version of the theme?

    If so it would be helpful if you could provide a link and login details so that we can get passed the maintenance page.

    Regards
    Kyle

    #55567
    craigstephen
    Member
    Post count: 21
    This reply has been marked as private.
    #55690
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you send the link of your website so we can check?

    Best Regards,
    Rui

    #55691
    craigstephen
    Member
    Post count: 21
    This reply has been marked as private.
    #55881
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, those login details don’t work for me. Can you confirm?

    #55927
    craigstephen
    Member
    Post count: 21
    This reply has been marked as private.
    #56003
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Those do not work either.

    – Kyle

    #56058
    craigstephen
    Member
    Post count: 21
    This reply has been marked as private.
    #56059
    craigstephen
    Member
    Post count: 21
    This reply has been marked as private.
    #56082
    craigstephen
    Member
    Post count: 21

    Sorry… Without the spaces!!

    #56084
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    The header.php file in your folder is out-dated. If you made any changes to the file then please add these changes to the new header.php file and save in your child theme. This should fix the issue.

    – Kyle

    #56204
    craigstephen
    Member
    Post count: 21

    We’re now on the latest theme update 1.67 with no custom code anywhere Kyle.

    Still hasn’t fixed the errors?

    #56223
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Try adding this custom css:

    #carousel-1 > li:nth-child(1) {
    margin-left: 0;
    }

    – Kyle

Viewing 15 posts - 1 through 15 (of 21 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register