Black Line at top of page?

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This topic has 19 replies, 3 voices, and was last updated 8 years by Kyle – SUPPORT.

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Posted in: Atelier
November 4, 2015 at 10:08 am #225674

Klarity
Member

Post count: 183

Hi Guys,

since the last update – i appear to have a black line at the top of every page?
Any ideas?

Many thanks,

Pete

November 4, 2015 at 10:12 am #225676

Kyle – SUPPORT
Moderator

Post count: 35880

Hi

There seems to be some sort of iframe? http://d.pr/i/z4V6/3aeZas6r are you aware of what this is?

– Kyle

November 4, 2015 at 10:44 am #225688

Klarity
Member

Post count: 183

Hi Kyle,

Umm no?

could it be something to do with this?

Contact form not working due to video in swift slider

November 4, 2015 at 10:46 am #225689

Kyle – SUPPORT
Moderator

Post count: 35880

I don’t think so, the class is google conversion frame. I’ll log in to see if I can find anything

– Kyle

November 4, 2015 at 10:47 am #225691

Klarity
Member

Post count: 183

This reply has been marked as private.

November 4, 2015 at 10:48 am #225692

Kyle – SUPPORT
Moderator

Post count: 35880

Yes

November 4, 2015 at 10:49 am #225693

Klarity
Member

Post count: 183

ah ok, that iframe code is within tracking code under theme settings

November 4, 2015 at 10:56 am #225696

Kyle – SUPPORT
Moderator

Post count: 35880

It shouldn’t be an iframe?

– Kyle

November 4, 2015 at 10:58 am #225699

Klarity
Member

Post count: 183

This reply has been marked as private.

November 4, 2015 at 11:00 am #225700

Kyle – SUPPORT
Moderator

Post count: 35880

What code do you have in your tracking code text area? It shoulnd’t be an iframe

– Kyle

November 4, 2015 at 11:11 am #225707

Klarity
Member

Post count: 183

This reply has been marked as private.

November 4, 2015 at 11:17 am #225715

Klarity
Member

Post count: 183

This reply has been marked as private.

November 4, 2015 at 11:18 am #225717

Klarity
Member

Post count: 183

This reply has been marked as private.

November 4, 2015 at 11:19 am #225720

Kyle – SUPPORT
Moderator

Post count: 35880

It says

Place the code at the bottom of all pages on your website, before the closing tag

The text area in the theme options places the code in the <foot> tag, so you can’t put that code there

– Kyle

November 4, 2015 at 11:27 am #225728

Klarity
Member

Post count: 183

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Posted in: Atelier