New Landing How can we help? Themeforest Theme Support Dante back-to-top in fullscreen protfolio pages fails

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Dante
  • #206084
    abeldb
    Member
    Post count: 77

    Hello!

    Fixed bottom “back-to-top” button doesn’t works in fullscreen portfolio pages (with parallax?).
    I have child theme setup, but in Dante main theme seems doesn’t works too.

    Can you check it?

    #206126
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    That’s odd, can you try deactivating your plugins to see if that helps

    – Kyle

    #206205
    abeldb
    Member
    Post count: 77

    Hi!

    I am afraid that the plugins are not the problem.

    I deactivate all, and test it with main and child theme,
    back-to-top button doesn’t works in fullscreen portfolio pages.

    Can you suggest me another solution?

    #206209
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to activate the parent theme to see if it works?
    Can you also provide admin credentials to see if something is wrong?

    -Rui

    #206312
    abeldb
    Member
    Post count: 77
    This reply has been marked as private.
    #206314
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    What is the User/Pass for the authentication box before the login?

    – Can you make sure you have not inserted a blank parallax asset in the page also?

    Thanks,
    David

    #206662
    abeldb
    Member
    Post count: 77
    This reply has been marked as private.
    #206668
    abeldb
    Member
    Post count: 77

    Hello!

    Sorry, I’m not sure which you mean with “blank parallax asset”.
    This pages are filled with parallax background images,
    but in fact they no have text content,
    only some titles and own BR shortcode
    (br tag with height defined in style.css & functions.php child files)
    for force minimum height of parallax background.

    I added this BR shortcode because with the update (v3.11)
    in the pages with image parallax showed only a height of approximately 100px,
    although earlier theme (up to the versions v.2.65) worked well without this BR.

    This is not correct?
    How should I make page with parallax images?
    Perhaps with row shortcode? (But it does not have the same effects of parallax shortcode)

    I also found that the stellar parallax effect often fails.

    Thanks at all.

    #207159
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Thanks for reporting this, I have reported this back to the team so we can investigate it further as there is a JS error on the page parallaxAsset.transition is not a function.

    I’ll report back asap.

    Thanks,
    David.

    #208093
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This has now been fixed and will be updated in the next release.

    Thanks,
    David.

    #208117
    abeldb
    Member
    Post count: 77

    Hello,

    Ok,
    I’m waiting for next update!

    Thanks at all.


    Can you tell me…
    How should I make page with parallax images?
    I also found that the stellar parallax effect often fails.

    #208119
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    No problem.

    Looks like you did it correctly, using the Parallax asset with page builder is the correct way.

    When you say the Stellar affect fails, what do you mean by that – could you elaborate?

    – David.

    #209585
    abeldb
    Member
    Post count: 77

    Hello!

    With last update Dante v3.15
    back to top in parallax pages works fine.
    And stellar parallax too.

    Thanks at all!

    #209587
    David Martin – Support
    Moderator
    Post count: 20834

    Great news, glad it’s resolved for you!

    – David.

Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register