New Landing › How can we help? › Atelier › Atelier_v2.4.34

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    Posted in: Atelier
  • April 25, 2017 at 9:55 am #322186
    Facture
    Member
    Post count: 43

    It is exactly the same for me David… For some reason the update has not been sent to WordPress

    April 25, 2017 at 10:07 am #322196
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will need to confirm with the development team if something went wrong. Like I told yesterday they said the update will be done yesterday.


    @shopTIG     no need for site and admin credentials since it’s happening with several people.

    -Rui

    April 25, 2017 at 6:34 pm #322323
    Facture
    Member
    Post count: 43

    Hi Rui…

    Still no option to update on WordPress. Can you advise as to when this will be available please.

    Kind regards,

    Daniel

    April 26, 2017 at 6:16 pm #322474
    Facture
    Member
    Post count: 43

    Sorry to hassle but…

    Why is there still not the option to update via WordPress Rui?

    Kind regards,

    Daniel

    April 26, 2017 at 6:18 pm #322475
    Facture
    Member
    Post count: 43

    Forget that… it is now working 🙂

    April 26, 2017 at 6:20 pm #322477
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem, I replied you in another topic and didn’t realise about this one.

    -Rui

    April 27, 2017 at 3:57 pm #322593
    sutlucay
    Member
    Post count: 14

    I have same issue about every update.. When i update new version all my saved settings gone.. how can figure out this issue, pls assist me.

    April 27, 2017 at 4:06 pm #322600
    shopTIG
    Member
    Post count: 9

    Hi,

    I was able to update the theme yesterday and the captions were working underneath the images on the product page. Later in the day the captions disappeared and are now not available.I didn’t make any other changes or updates to my site.

    P

    April 28, 2017 at 2:35 pm #322733
    sutlucay
    Member
    Post count: 14

    Any feedback about my issue?

    April 28, 2017 at 4:22 pm #322772
    David Martin – Support
    Moderator
    Post count: 20834

    @sutlucay – Please start a new thread and privately post your WP login details. Doing an auto update would not erase theme options.

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