Atelier_v2.4.34

[Facture]

Hi guys,

I noticed you have 2.4.34 available. Silly question but here it goes…

There does not seem to be any way to automatically update from the WordPress panel. I am running a child theme and not sure what I need to do for the update.

– Do I need to manually update by uploading the new version? If so, do I upload the main theme version or the child theme? I am guessing that either of these options will mean deleting the current version first?

Sorry for sounding like a dumb ass… just want to be sure before attempting this.

Kind regards,

Daniel

[Rui Guerreiro – SUPPORT]

Hi,

I think we didn’t released the 2.4.34. Where are you seeing that?
Will need to confirm with our head developer.

-Rui

[Facture]

Hi Rui,

I got an email this morning from Theme Forest (Envato Market) notifying me there is an update to be downloaded for Atelier (See the screen grab attached). I proceed to download the new version, unzipped the file and it says it is v2.4.34 (see attached screen grab of the downloaded folder).

So it looks like there is an update by you guys or have Theme Forest got this completely wrong? I thought it was strange due to there being no way of doing the update via WordPress backend.

Kind regards,

Daniel

[Rui Guerreiro – SUPPORT]

Let me check this with Ed when he comes online.
Will get back to you.

-Rui

[Rui Guerreiro – SUPPORT]

Well just confirmed that he sent it to Themeforest and will send in a while the files to the auto update so you can install the TF zip or wait a couple hours and update in the dashboard.

-Rui

[3969120a]

same…

thanks Rui

[Rui Guerreiro – SUPPORT]

@3969120a

Just check it again in a couple hours.
Thanks

-Rui

[Facture]

Thanks Rui

[Rui Guerreiro – SUPPORT]

No problem.

-Rui

[Facture]

Just to be sure Rui…

Will this new Atelier update mean its safe to run WooCommerce 3.0.4? I have been holding fire and still running 3.0.3.

Kind regards,

Daniel

[Rui Guerreiro – SUPPORT]

yes it is, of course, if any issue arises we will sort it.

-Rui

[shopTIG]

This is still not working

[David Martin – Support]

@shopTIG –

This is still not working

what do you refer to, the actual update is not working?

[shopTIG]

no, I’m referring that version v2.4.34 it is still not registering in the WP dash to run the automatic update. Usually once a new theme update is available there is a prompt to run the update.

[Rui Guerreiro – SUPPORT]

@shopTIG

Can you provide your site url and admin credentials to have a look?
Use the private reply.

-Rui