Atelier speed issues

[alienintelligence]

Hi guys

We’ve been working with Atelier for a few months and love the theme however it is very slow to load… I’ve been in touch with our server admins and confirmed the server is not at fault as a matter of fact system load sits at about 1% on average.

They have confirmed that “the time to first byte is pretty poor and that is unfortunately down to development. The PHP call takes quite some time to complete. You will need to investigate modifying the way your site loads to improve the speed.”

Is this something you can help with?

Thanks

[Kyle – SUPPORT]

Hi

First of all I can see your home page is 6.4MB which is crazy, some of your images are too big: http://d.pr/i/1dy84/2myV7yBy

You should optimize these images as best you can to reduce the file size

– Kyle

[alienintelligence]

Hi Kyle

I have taken care of what you suggested but still, the theme is awfully slow on the wordpress backend, not necessarily the frontend.

If I switch to another theme the backend performs normally, so it could be one of your plugins, maybe even the framework?

[Kyle – SUPPORT]

Sounds like your hosting is poor, we have no issues with the wp backend and neither do any of our customers, therefore it’s not a theme issue. The reason it is fast when you switch to another theme is the default themes are very basic

– Kyle

[alienintelligence]

Don’t know if that’s the case mate, as mentioned when i switch to another theme all is good. Plus i have other websites on that server with no issues. anyway, thought it may have something to do with my other ticket… Aq_Resize.process() error

That thing hammers my error_log

[aleks-r]

Hi alienintelligence! I am just customer (not from support). Problems with perfomance (backend) can give some plugins too.

[Kyle – SUPPORT]

Can you check you have GD Image Library enabled on your server?

– Kyle

[No Dinx]

I’ve noticed the same slowness when in the dashboard, when using shared hosting. On dedicated or WordPress hosting, it’s faster.

I can confirm it’s the hosting… The dashboard is lightening fast using local test server (MAMP) which means the hosting server is the main issue, or other plugins.

You can install a plugin like WP Query Monitor to see for yourself, Swift is not the issue. https://wordpress.org/plugins/query-monitor/

I am in for the info on GD Image Library. Very curious.

[Rui Guerreiro – SUPPORT]

thanks @No Dynx for the additional information.

-Rui

[alienintelligence]

Easy Apache has default profile saved and GD is part of that. So it’s on

[Kyle – SUPPORT]

Please see: http://tools.pingdom.com/fpt/#!/dpKJLC/http://artsedge.com.au/

Your home page is 3.5MB which is quite large, you might want to otpimize the image before you upload them to improve load time

– Kyle

[keysilinares]

This reply has been marked as private.

[Kyle – SUPPORT]

Please can you take it out of maintenance mode, paste the link here: http://tools.pingdom.com/fpt/ and send me the results

– Kyle

[alienintelligence]

hi guys

the front end is not the problem… we are happy with the load times… i’m only talking about the back end…

[keysilinares]

Yes agreed, the front end is just fine. The problem is definitely the back end.