Asset Background not working anymore

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This topic has 9 replies, 4 voices, and was last updated 10 years by Melanie – SUPPORT.

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Posted in: Flexform
October 12, 2013 at 8:38 pm #26446

Clemzy
Member

Post count: 55

Hi there,

I recently wanted to change my Asset Background image but I can’t change them anymore.

The old image uploaded a while ago are still working but I can’t upload new image.
I can only use color now :'(

I’m using WP 3.6 and latest flexform version 1.5.3 and i didn’t use any fancy or wird new plug-in recently..

I hope you can fix it quicly (as i was testing it i remove other image so try different so now I’m stuck with only 3/4 pic working lol…)

King regards

October 15, 2013 at 9:54 am #26739

Clemzy
Member

Post count: 55

Any clue on this problem?

I saw someone else having the same issue in an other post.

Cheers

October 17, 2013 at 1:18 pm #27087

Melanie – SUPPORT
Member

Post count: 11032

Hi!

This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
Could you tell me your website URL please? You can do so by typing it into a reply.
If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

Thanks and cheers!

October 22, 2013 at 10:36 am #27750

Clemzy
Member

Post count: 55

This reply has been marked as private.

October 24, 2013 at 12:13 pm #28181

Clemzy
Member

Post count: 55

keep me update when you’ll have the time to pass it to the support team 🙂

Cheers

October 26, 2013 at 10:09 am #28635

Cosmin – SUPPORT
Member

Post count: 3851

Hi Clement,

Went in and managed to change your Alt 1 Background Image to that star pattern, seems to be working fine?

Regards,

————————————————————————————————————

Cosmin
UDTHEMES Support

October 27, 2013 at 1:28 pm #28716

JayJay
Member

Post count: 38

Hello,

I have the same problem!
All background-assets from 2-9 don’t work anymore!
And change the pattern from asset 1) can not be the solution for that problem??!!

Greetz

October 28, 2013 at 12:06 pm #28843

Clemzy
Member

Post count: 55

Thank you for the reply it seems that only the 3 new images that i want to use are not working.. 🙁 it might be a naughty bug some how…
I’ll upload new image to night and run a new test and close the topic when I am sure evrything is working fine.

Thank for the help! 🙂

Kind regards

October 30, 2013 at 9:21 pm #29378

Clemzy
Member

Post count: 55

It works fine now, I don’t why there was this bug.

Thank for the help! 🙂

Kind regards

November 4, 2013 at 5:07 pm #29867

Melanie – SUPPORT
Member

Post count: 11032

Great!
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Posted in: Flexform