New Landing › How can we help? › Cardinal › All html is visible on front end when I install Cardinal

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  • November 28, 2015 at 7:13 pm #231968
    sorelh
    Member
    Post count: 169

    Hi

    I have just bought Cardinal again and am trying to install it on my site but it displays all the html (as if I am in text mode but I am in visual mode in the swift page builder), all the html displays on the page itself too. So when I add text for example the text box shows <p> in front and behind the text so all the html is displaying all the time. I am installing on a site that has existing media and text on it and an old theme, do I have to delete everything in order to install Cardinal? I don’t want to have to delete all previous work.

    This is the 9th time I have purchased Cardinal and the first time I have had this issue.

    I have restored my site to what was there before but can you let me know what I may be doing wrong please?

    Thanks

    Sorel

    November 30, 2015 at 5:26 am #232046
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please go to Admin -> Appearance -> Install Plugins -> Install and Activate the Swift Framework plugin.
    Thanks
    Mohammad

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