New Landing How can we help? Themeforest Theme Support Flexform After WordPress-update Raw-HTML in Flexform-Theme doesn't work

Viewing 14 posts - 1 through 14 (of 14 total)
  • Posted in: Flexform
  • #151510
    glutzkommunikation
    Member
    Post count: 46

    Hi Support-Team

    After the latest WordPress-Update (4.1.1), we have a problem with the “Raw-HTML”-Element in the Flexform-Theme.
    No matter what kind of HTML-Code we use, after pushing the “Save”-Button, the page is destroyed.

    Can somebody help me?

    Kind regards
    Achim

    Kind regards
    Achim

    #151512
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    What you mean exactly with “page is destroyed”?
    Can you explain further the steps so we can replicated.

    Thanks

    -Rui

    #151525
    glutzkommunikation
    Member
    Post count: 46

    Hi Rui

    Thank you very much for your quick answer.

    Ok… let me try it…
    I have created a simple HTML-Table and after copying the HTML-code and saving, it seems, that the “Back-End”-view don’t work any more. When we update the site and change to the “Front-End”-view, the rest of the page for example the Text-Boxes and the other Elements are deleted, and the only thing you can see is the HTML-Table.

    Hope, you can work with this… 😉

    Kind regards
    Achim

    #151578
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    #152509
    aliossi
    Member
    Post count: 37

    Hi,

    I have exactly the same problem.

    Andreas

    #152757
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please see Rui’s comment

    #152772
    aliossi
    Member
    Post count: 37

    Rui’s last comment is marked as private!

    A.

    #152779
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please provide your link and login and the page which contains the raw html asset

    – Kyle

    #152814
    aliossi
    Member
    Post count: 37

    Hi,

    thanks for quick response. Unfort. I already deleted the part.
    As it was my first try with the html-block i am wondering if it would work to implement structured data (Schema.org) via html like the following code-snippet:

    
    <div itemscope itemtype=”http://schema.org/LocalBusiness”>
    <span itemprop=”name“>Schlüssel Pelzer</span>
    <link itemprop=”url” href=”http://www.schluessel-pelzer.de/”>
    <link itemprop=”hasMap” href=”https://goo.gl/maps/Rf5P1“>
    <a itemprop=”telephone” href=”tel:0221235363″>0221-235363</a>
    <div itemprop=”address” itemscope itemtype=”http://schema.org/PostalAddress”>
    <span itemprop=”streetAddress“>Friedrichstraße 50</span>
    <span itemprop=”postalCode“>50676</span> <span itemprop=”addressLocality“>Köln</span>
    <span itemprop=”addressRegion“>Nordrhein-Westfalen</span>
    </div>
    <span itemprop=”geo” itemscope itemtype=”http://schema.org/GeoCoordinates”>
    <meta itemprop=”latitude” content=”51.9516186″ />
    <meta itemprop=”longitude” content=”11.1007005″ />
    </span>
    </div>
    

    (source: http://blog.kennstdueinen.de/2015/02/schema-org-fuer-lokale-unternehmens-websites-so-funktionierts/?utm_content=buffer64f0f&utm_medium=social&utm_source=facebook.com&utm_campaign=buffer)

    best regards

    Andreas

    #152815
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    There shouldn’t be any problem with that as far as I am aware

    – Kyle

    #152826
    aliossi
    Member
    Post count: 37
    This reply has been marked as private.
    #153273
    aliossi
    Member
    Post count: 37

    The page mentioned above is in preview-mode. I just wanted to edit the content and realized, that all “itemprop” tags vanished.
    Again i tried to implement the html-block mentioned above.
    1. Switched to “SWIFT PAGE BUILDER”
    2. Choose “RAW-HTML”
    3. Copied the mentioned HTML-Block into the RAW-HTML Field
    4. Click Save (Here the first, already reported, Error occurs. Edit-Windows doesnt close anymore and afterwards all the rest of the content will be deleted.
    5. In case of choosing “preview” the itemprops will be delivered “correctly” on source-html-code as you can see here:

    <div itemscope itemtype=”http://schema.org/LocalBusiness”>
    <span itemprop=”name“>Schlüssel Pelzer</span></p>
    <link itemprop=”url” href=”http://www.schluessel-pelzer.de/”>
    <link itemprop=”hasMap” href=”https://goo.gl/maps/Rf5P1“>
    <a itemprop=”telephone” href=”tel:0221235363″>0221-235363</a></p>
    <div itemprop=”address” itemscope itemtype=”http://schema.org/PostalAddress”>
    <span itemprop=”streetAddress“>Friedrichstraße 50</span><br />
    <span itemprop=”postalCode“>50676</span> <span itemprop=”addressLocality“>Köln</span><br />
    <span itemprop=”addressRegion“>Nordrhein-Westfalen</span>
    </div>
    <p><span itemprop=”geo” itemscope itemtype=”http://schema.org/GeoCoordinates”><br />
    <meta itemprop=”latitude” content=”51.9516186″ /><br />
    <meta itemprop=”longitude” content=”11.1007005″ /><br />
    </span>
    </div>

    6. In case of logging out and in again afterwards, the source-code looks like this

    <div>Schlüssel Pelzer</div>
    <p><a href="”tel:0221235363″">0221-235363</a></p>
    <div>Friedrichstraße 50<br />
    50676 Köln<br />
    Nordrhein-Westfalen</div>

    7. When i tried to implement the code in classic editor (text-mode) – the result is the same. All itemprop-tags vanished after choosing back to visual mode. It only works, when you implement the code in classic-editor (text mode) -> save -> preview.

    Really strange behavior of the backend !!

    How to resolve all the issues

    #153285
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok I will forward this to the developer for you

    – Kyle

    #153498
    Swift Ideas – Ed
    Keymaster
    Post count: 15264
    This reply has been marked as private.
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