New Landing › How can we help? › Cardinal › After 2.0.5 update the lightbox scrolls page to top

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Cardinal
  • February 25, 2015 at 6:50 pm #153186
    Mike Mancini
    Member
    Post count: 143

    Hi,

    After the 2.0.5 update the lightbox scrolls the page to top. I had this problem fixed by Ed a month ago see post This time it is the desktop version only. Before it was the mobile versions only.

    MM

    February 26, 2015 at 12:03 am #153217
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Didn’t manage to replicate that issue.
    I pressed in on of the photo images then closed the lightbox and still in the same position.

    https://www.dropbox.com/s/uh0c8nadyqlb790/cardinal_lightbox.png?dl=0

    Try also to clear the cache, always important after an update.

    -Rui

    February 26, 2015 at 2:21 am #153233
    Mike Mancini
    Member
    Post count: 143

    It seemed to be happening only on Safari. I turned off all Safari extensions and the problem went away.

    Thanks,

    MM

    February 26, 2015 at 6:26 am #153252
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Have you managed to resolve the issue?
    Thanks
    Mohammad

    February 26, 2015 at 6:35 am #153256
    Mike Mancini
    Member
    Post count: 143

    Yes I did. I’m not sure what safari extension it was but the problem went away when I turned them off.

    Thanks!

    February 26, 2015 at 6:44 am #153259
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that you managed to resolve the issue. Many extensions affect on native feature of browser thats cause to conflict.

    Thanks
    Mohammad

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