Digital experiences for all disciplines
New Landing › How can we help? › Atelier › "Admin > Appearance > Install Plugins" does not exist for updating rev slider.
New Landing › How can we help? › Atelier › "Admin > Appearance > Install Plugins" does not exist for updating rev slider.
- This topic has 10 replies, 3 voices, and was last updated 8 years by Mohammad – SUPPORT.
-
Posted in: Atelier
-
April 11, 2016 at 10:38 pm #260804
Please go to Admin > Appearance > Install Plugins > Here you will see the link to update revolution slider plugin.
Hmm this does not show up for me. I do not have a “Install Plugins” option under the Appearance menu.
WordPress: 4.4.2
Atelier Version: 1.9.7Attachments:
You must be logged in to view attached files.April 12, 2016 at 8:34 am #260865Hi
You may have a security measure on your hosting that’s preventing this form showing, please contact your hosts
– Kyle
April 12, 2016 at 8:50 am #260867Hi,
Please deactivate all plugin except Swift Framework and check at Admin > Appearance > Install Plugins.
Thanks
MohammadApril 12, 2016 at 9:49 am #260883Ok, deactivating all plugins except Swift Framework. I can see the “Admin > Appearance > Install Plugins” now. Reactivating the plugins makes it disappear.
Deactivating the “Atelier Demo Content”, with the other plugins turned on brought back the “Admin > Appearance > Install Plugins” as well. When I click on the “Admin > Appearance > Install Plugins” the rev slider update does not show up even though it is not updated. I just see “Atelier Demo Content : Activate” (scrnshot)
Attachments:
You must be logged in to view attached files.April 12, 2016 at 10:00 am #260887Hi,
Please deactivate plugin one by one and check for issue to find the problematic.
Thanks
MohammadApril 12, 2016 at 11:00 am #260917Here is what I have found:
I have 14 total plugins.
If all 14 are activated the “Admin > Appearance > Install Plugins” disappears.
If I have 13 activated, (any 13) and 1 plugin deactivated (any 1) then “Admin > Appearance > Install Plugins” stays on the menu.
There is no single defining plugin that is the problem from what I tested.
Attachments:
You must be logged in to view attached files.April 12, 2016 at 1:09 pm #260941Hi,
Activate only Swift Framework plugin and check for Install plugin menu.
Thanks
MohammadApril 12, 2016 at 1:39 pm #260949You already asked me to do that a few posts up, it was the first thing you asked. What do we try next?
April 12, 2016 at 4:12 pm #260976Hi,
I see that you have latest version of this plugin 5.2.3.5. You can check here http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380. Now Install plugins menus is appearing here Admin > Appearance > Install Plugins.
Thanks
MohammadApril 13, 2016 at 3:45 am #261019@Mohammad
I see that you have latest version of this plugin 5.2.3.5
Version 5.2.4.1 is the latest.
It appears we are going in circles here or you are not reading any of my comments.
Scroll up for the previous comments or click the links in this thread.
"Admin > Appearance > Install Plugins" does not exist for updating rev slider.
"Admin > Appearance > Install Plugins" does not exist for updating rev slider.
Summary
Here is what I have found:
I have 14 total plugins.
If all 14 are activated the “Admin > Appearance > Install Plugins” disappears.
If I have 13 activated, (any 13) and 1 plugin deactivated (any 1) then “Admin > Appearance > Install Plugins” stays on the menu.
There is no single defining plugin that is the problem from what I tested.
——-
When I click on the “Admin > Appearance > Install Plugins” the rev slider update does not show up even though it is not updated.
April 13, 2016 at 4:34 am #261020Hi,
1- Atelier demo content plugin is cause to disappear.2- I will confirm about latest version include in updates.
Thanks
Mohammad -
Posted in: Atelier
You must be logged in to reply to this topic.