New Landing How can we help? Themeforest Theme Support Joyn Accordion element doesn't work

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Joyn
  • #130567
    cas_t
    Member
    Post count: 22

    Hi,

    I added a couple of accordion elements, but they don’t show in the frontend.

    Example:
    http://tamago.wpengine.com/about-us/work-at-tamago/

    I cleared cache on WordPress install and browser. Checked Chrome, Safari and Firefox.
    Any ideas how to solve this?

    Thanks,
    Casper

    #130579
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Did you just add one section? If so it’s showing fine for me (See screenshot)

    – Kyle

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    #130584
    cas_t
    Member
    Post count: 22

    That’s a Toggle-element showing. There’s also an Accordion-element.

    Fwy, I also tried disabling all plugins.

    Casper

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    #130586
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Had this issue before, let me investigate it and get back to you

    – Kyle

    #131905
    cas_t
    Member
    Post count: 22

    Hi Kyle,

    Any news on this yet?

    Thanks!

    #131908
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    The admin credentials aren’t not working. Can you check?

    -Rui

    #131911
    cas_t
    Member
    Post count: 22
    This reply has been marked as private.
    #131912
    cas_t
    Member
    Post count: 22
    This reply has been marked as private.
    #131916
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s fixed please check. Made a css change that will also the updated in the next Joyn update.

    Thanks.

    -Rui

    #132177
    cas_t
    Member
    Post count: 22

    It works! Thanks for the support!

    Casper

    #132183
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad it’s solved.
    -Rui

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