New Landing How can we help? Themeforest Theme Support Joyn Accordion bg color and portfolio categories with blank spaces

Viewing 15 posts - 1 through 15 (of 24 total)
  • Posted in: Joyn
  • #143569
    emilnau
    Member
    Post count: 52

    Hey, great theme Joyn, but two questions:

    1. Where in the color palette can I adjust the background color of the box behind the active accordion? See attached photo below, in which this color is set to dark gray. But how to change it?

    2. Seems like Portfolio categories wont show properly when I have a blank space in them. Is that so? On this page, http://grafiskdesign.se/wp/?page_id=15, I have the categories “Blandat”, “Djur Natur” and “Människor och miljö” (Swedish characters). How can I make them show properly?

    Thank you!

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    #143591
    emilnau
    Member
    Post count: 52

    Accordion problem fixed! I think it was a third party plugin that I needed to inactivate.

    #143752
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great 🙂

    For the categories, the slug needs to match the name of the category, but use a hyphen (-) instead of the space. So: Djur Natur, slug would be: djur-natur

    – Kyle

    #143760
    emilnau
    Member
    Post count: 52

    Thats the thing, Kyle. I have them set up like that: “Människor och miljö” -> “manniskor-och-miljo”. But they are still not showing correctly.

    #143848
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I checked and found that everything is working perfect. What is your actual problem?
    Thanks
    Mohammad

    #144037
    emilnau
    Member
    Post count: 52

    Hi,

    On http://grafiskdesign.se/wp/?page_id=15, I named my categories:
    “Blandat”
    “Djur och Natur”
    “Människor och miljö”

    With the following slugs:
    “blandat”
    “djur-och-natur”
    “manniskor-och-miljo”

    On Mac OS X, Chrome, Safari and Firefox the last two show as slugs, not with their proper names. See image.
    Why is this? And how do I fix it?

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    #144668
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail to check and resolve the issue.
    Thanks
    Mohammad

    #144683
    emilnau
    Member
    Post count: 52
    This reply has been marked as private.
    #144725
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me FTP login detail also because i am not able to change all files.
    Thanks
    Mohammad

    #144734
    emilnau
    Member
    Post count: 52
    This reply has been marked as private.
    #144746
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Are you using any cache plugin or server cache? I am making changes for debugging but its not working.
    Thanks
    Mohammad

    #144760
    emilnau
    Member
    Post count: 52

    Not that I know of.

    I’ve tried it on another server before though. Just to see if the problem was connected to the server or the WP installation. But every time I use a category with two words, and a “-” between them in the slug, the slug shows up instead of the name.

    #145465
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry about the wait, I’ve assigned this to Mohammad so that he get’s an email, he will assist you shortly

    – Kyle

    #145522
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I just managed to resolve the issue.
    Thanks
    Mohammad

    #145527
    emilnau
    Member
    Post count: 52

    Thanks Mohammad!

    No real solution to present? I mean, if I run into this same problem again. Seeing as I’ve tried it on other servers.

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