New Landing › How can we help? › Atelier › 4 COLUMNS issue within rows (in Safari browser only)

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    Posted in: Atelier
  • February 27, 2017 at 9:19 am #315176
    haastee
    Member
    Post count: 47

    Hello,

    crosschecking on a iMac 21,5″ with Safari browser I reaslized following issue:

    Any 4 columns placed within a row are displayed wrong: 3 of those columns are shown in one line and the 4th is aligned in a line below (see screenshots).

    As soon as I place 4 columns not within a row they are displayed as it should be (4 columns in a row).

    This issue only appeared in the Safari browser so far…

    Michael

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    February 28, 2017 at 12:57 pm #315438
    David Martin – Support
    Moderator
    Post count: 20834

    Please add this to Theme Options => Custom CSS:

    .browser-safari .flexbox .spb-column-container.col-sm-3 {
   flex-basis: 24.8%
}
    March 20, 2017 at 10:55 am #317661
    haastee
    Member
    Post count: 47

    that fixed the problems with 4 columns – but there are still issues with other column-numbers (see screenshots), for example:

    1) FULL WIDTH CONTAINED ROW (“perfekte speisebegleiter”) containing: 2/3-column + 1/6 + 1/6 + 1/6 + 1/6 >> the last 1/6 column is shown in a line below all other columns of that row

    2) FULL WIDTH STRECHED ROW (“oder solo”) containing: 2/3-column (containing a product show with 5 products in gallery view) + 1/3 column (containing text) >> content is seperated in two lines

    Somehow it seems, that any of the column settings – when placed inside a row – are not working properly in safari/iMac?

    Best regards,
    Michael

    March 21, 2017 at 11:41 am #317864
    haastee
    Member
    Post count: 47

    here are screenshots of above issue Nr.2

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    March 22, 2017 at 12:58 pm #318055
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks for reporting this, have assigned to Ed(lead dev) to check this one out further.

    March 22, 2017 at 1:05 pm #318060
    David Martin – Support
    Moderator
    Post count: 20834

    Could you please update the Swift Framework and the Atelier theme versions to the latest: http://michaelniederdorfer.at/web/vt/wp/wp-admin/update-core.php

    Please also disable the child theme whilst we investigate.

    Thanks.

    March 22, 2017 at 1:27 pm #318067
    haastee
    Member
    Post count: 47

    Done – updated to the mos recent Swift Framework and Atelier Theme.

    Will I lose any settings/customisations when swithing from the child theme to the main theme?

    March 22, 2017 at 1:38 pm #318070
    David Martin – Support
    Moderator
    Post count: 20834

    No, sometimes you will need to resign widgets (if they go inactive) or set the front page again. But this does not happen often.

    March 22, 2017 at 1:40 pm #318071
    haastee
    Member
    Post count: 47

    ok, done

    March 22, 2017 at 2:08 pm #318077
    David Martin – Support
    Moderator
    Post count: 20834

    This resolves the issue for me, can you clear your browser cache:

    March 22, 2017 at 4:27 pm #318120
    haastee
    Member
    Post count: 47

    It looks good now also on my Mac – what fixed the problem?
    Geo back to the child theme also and it shows the columns right, too.

    March 24, 2017 at 7:46 pm #318462
    David Martin – Support
    Moderator
    Post count: 20834

    Updating the plugin/theme pulled in our latest fixes for the these issues.

    Thanks.

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