2 issues since WordPress update

swiftideas

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This topic has 18 replies, 7 voices, and was last updated 8 years by Kyle – SUPPORT.

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Posted in: Dante
April 13, 2016 at 3:14 am #261017

curtissdc
Member

Post count: 62

Ever since the latest WordPress update I have 2 issues:
1. The background image doesn’t scroll on the mobile version.
2. Woocommerce won’t display products in the carousel mode

April 13, 2016 at 11:50 am #261186

David Martin – Support
Moderator

Post count: 20834

This is caused by WP 4.5. We have an update being sent out currently.

Thanks.

April 13, 2016 at 6:25 pm #261314

Winters
Member

Post count: 7

I’m also experiencing lots of display issues (things no longer show up, no animations, no icons, extra white space, etc.)

Is there a way to get your update sooner or do I need to wait until Envato pushes it out through their network?

April 13, 2016 at 7:08 pm #261326

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

It’s not necessary to go the envato dashboard. When we push the update you will see an update notice in Appearance-> Themes
We are trying to send the update today.

-Rui

April 13, 2016 at 7:20 pm #261327

Winters
Member

Post count: 7

Rui,

Thank you for the clarification. That is great news, I will keep an eye on my WP dashboard for the push.

April 13, 2016 at 9:47 pm #261342

Winters
Member

Post count: 7

Hello,

Just a heads up, my WP site received a Dante update for version: 3.2.5.

My site ended up not working in different ways afterwards. Chrome dev tools told me there was an unexpected , found in the functions.js file. When I removed the extra comma everything on the site displays and works as expected.

April 13, 2016 at 9:51 pm #261346

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Thanks for the heads, unfortunately we sent it with that error that we are fixing atm.
We will send another update one shortly.

Apologize for any inconvenience.

-Rui

April 13, 2016 at 10:09 pm #261351

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Can you update to the latest theme 3.2.6 and try again?
If necessary clear the browser cache.

-Rui

April 14, 2016 at 1:25 pm #261474

Winters
Member

Post count: 7

Rui,

I’ve updated and cleared caches – everything is fixed! Thank you all for taking care of everything so quickly.

April 15, 2016 at 9:32 am #261647

David Martin – Support
Moderator

Post count: 20834

Great, thanks Rui!

– David.

April 15, 2016 at 12:26 pm #261737

Lara
Member

Post count: 9

Hello,
I’m having some trouble since wordpress latest update. The Swift page builder has disappeared, I can no longer edit sliders from Revolution Slider plug in… Everything was working just fine until wednesday 13th. I updated dante that same day, and now I don’t have any updates for the theme Shown in WP dashboard, and if I try to reinstall dante theme it won’t let me (I can’t even open theme details…).
Could you please help me?
Thanks in advance

April 15, 2016 at 12:59 pm #261754

curtissdc
Member

Post count: 62

Lara thank you for posting this. I was beginning to think I was the only one having the issue with no Swift Page Builder after the update.

April 15, 2016 at 10:14 pm #261867

Swift Ideas – Ed
Keymaster

Post count: 15264

Hi guys,

An update will be pushed shortly to fix the upload background images button in the meta boxes. The frontend issues should all be fixed, and any issues with the page builder not showing will not be down to the theme. Please make sure you have updated all other plugins, and try disabling any incase they are causing you issues. Just to clarify, there is no issue with the page builder in the latest version of Dante, on the latest version of WordPress – any issue will likely be down to a 3rd party plugin.

– Ed

April 20, 2016 at 1:06 pm #262747

Lara
Member

Post count: 9

Hi Ed,
I’ll try with plugins but I think they’re all updated, and I haven’t installed any new one lately. Besides, revolution slider is not working properly either… Hope it all gets fixed.
Thanks for your help.

April 20, 2016 at 1:09 pm #262751

Kyle – SUPPORT
Moderator

Post count: 35880

Updates have been released

Make sure you clear your cache after you’ve updated

– Kyle
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Posted in: Dante