New Landing How can we help? Themeforest Theme Support Dante 2 issues since WordPress update

Viewing 15 posts - 1 through 15 (of 19 total)
  • Posted in: Dante
  • #261017
    curtissdc
    Member
    Post count: 62

    Ever since the latest WordPress update I have 2 issues:
    1. The background image doesn’t scroll on the mobile version.
    2. Woocommerce won’t display products in the carousel mode

    #261186
    David Martin – Support
    Moderator
    Post count: 20834

    This is caused by WP 4.5. We have an update being sent out currently.

    Thanks.

    #261314
    Winters
    Member
    Post count: 7

    I’m also experiencing lots of display issues (things no longer show up, no animations, no icons, extra white space, etc.)

    Is there a way to get your update sooner or do I need to wait until Envato pushes it out through their network?

    #261326
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    It’s not necessary to go the envato dashboard. When we push the update you will see an update notice in Appearance-> Themes
    We are trying to send the update today.

    -Rui

    #261327
    Winters
    Member
    Post count: 7

    Rui,

    Thank you for the clarification. That is great news, I will keep an eye on my WP dashboard for the push.

    #261342
    Winters
    Member
    Post count: 7

    Hello,

    Just a heads up, my WP site received a Dante update for version: 3.2.5.

    My site ended up not working in different ways afterwards. Chrome dev tools told me there was an unexpected , found in the functions.js file. When I removed the extra comma everything on the site displays and works as expected.

    #261346
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks for the heads, unfortunately we sent it with that error that we are fixing atm.
    We will send another update one shortly.

    Apologize for any inconvenience.

    -Rui

    #261351
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Can you update to the latest theme 3.2.6 and try again?
    If necessary clear the browser cache.

    -Rui

    #261474
    Winters
    Member
    Post count: 7

    Rui,

    I’ve updated and cleared caches – everything is fixed! Thank you all for taking care of everything so quickly.

    #261647
    David Martin – Support
    Moderator
    Post count: 20834

    Great, thanks Rui!

    – David.

    #261737
    Lara
    Member
    Post count: 9

    Hello,
    I’m having some trouble since wordpress latest update. The Swift page builder has disappeared, I can no longer edit sliders from Revolution Slider plug in… Everything was working just fine until wednesday 13th. I updated dante that same day, and now I don’t have any updates for the theme Shown in WP dashboard, and if I try to reinstall dante theme it won’t let me (I can’t even open theme details…).
    Could you please help me?
    Thanks in advance

    #261754
    curtissdc
    Member
    Post count: 62

    Lara thank you for posting this. I was beginning to think I was the only one having the issue with no Swift Page Builder after the update.

    #261867
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi guys,

    An update will be pushed shortly to fix the upload background images button in the meta boxes. The frontend issues should all be fixed, and any issues with the page builder not showing will not be down to the theme. Please make sure you have updated all other plugins, and try disabling any incase they are causing you issues. Just to clarify, there is no issue with the page builder in the latest version of Dante, on the latest version of WordPress – any issue will likely be down to a 3rd party plugin.

    – Ed

    #262747
    Lara
    Member
    Post count: 9

    Hi Ed,
    I’ll try with plugins but I think they’re all updated, and I haven’t installed any new one lately. Besides, revolution slider is not working properly either… Hope it all gets fixed.
    Thanks for your help.

    #262751
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Updates have been released

    Make sure you clear your cache after you’ve updated

    – Kyle

Viewing 15 posts - 1 through 15 (of 19 total)

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