New Landing How can we help? Cardinal 2.0.1 Update with lots of Bugs

Viewing 15 posts - 1 through 15 (of 33 total)
  • Posted in: Cardinal
  • #147240
    parcyvall
    Member
    Post count: 143

    Hi Support Team,

    the last update came with a lot of bugs.

    โ€ข Many of the options of page builder elements are no longer selectable
    โ€ข The blog (bold option) doesn’t display full width
    โ€ข The portfolio element displays blog posts by default

    Please help. Even a link to a downgrade would be appreciated right now ๐Ÿ™
    Kind regards
    Simon

    Attachments:
    You must be logged in to view attached files.
    #147245
    Kyle – SUPPORT
    Moderator
    Post count: 35880
    This reply has been marked as private.
    #147254
    parcyvall
    Member
    Post count: 143

    Thanks!

    #147258
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem

    #147342
    bn86
    Member
    Post count: 44

    I’m having the same problem.. I don’t know what you did for parcyvall because it’s marked private, but I’d sure appreciate some help too!

    #147344
    bn86
    Member
    Post count: 44

    Also, I thought I’d mention a couple of bugs here:

    Double images in the lightbox
    If you set a portfolio item to show the thumbnail in a lightbox, it shows up twice.

    Excerpts are missing in the Standard Portfolio
    This update seems to have removed the excerpts.

    #147346
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can’t replicate the double images – can you test creating a new portfolio item? This may have been fixed in the 2.02 update.

    Excerpts missing is fixed for 2.02, release in a few hours.

    Thanks,

    – Ed

    #147347
    bn86
    Member
    Post count: 44

    Thanks Ed,

    I created a second portfolio item with a thumbnail and set “thumbnail type” to “lightbox to the thumbnail image” and I still have a repeated image..

    BUT.. (now that I have two portfolio items set to lightbox mode) I now see that the lightbox is in fact displaying the images for both portfolio items, plus their repeats. So clicking on a thumbnail shows 4 images in the lightbox slider thing.

    I’ll test again with the new update.

    I appreciate the great support btw!

    #147359
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Thanks for the kind words. Let’s wait for this next update.
    -Rui

    #147442
    bn86
    Member
    Post count: 44

    Just to confirm: I am still seeing the above issue after the 2.02 update. i.e. a lightbox portfolio thumbnail lists shows all images in the lightbox, not just the one clicked on.

    #147490
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi @bn86,

    Not sure if you already provide us your link and admin access.
    If you prefer please open a new topic.

    Thanks

    -Rui

    #147511
    parcyvall
    Member
    Post count: 143

    Dear Support Team,

    in the 2.0.2 Update some of the bugs are style there. Most important the bug where you can’t change some of the element settings (see the screenshot above).

    I’ve downgraded again, please give a little not before the next update, if it fixes that, because I would really like to not break our live site every other day ๐Ÿ˜‰

    Kind regards
    Simon

    #147874
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    We couldn’t replicate this issue. If there is a chance that you can upgrade to the latest 2.02 version and clear the cache.

    If the issue still persist, we will need admin access to check it in your site.

    -Rui

    #147883
    parcyvall
    Member
    Post count: 143

    I’ve updated to 2.0.2. I’ve tried different browsers and cleared the cache.
    At least two of the problems persist. (see attached screenshots).

    Attachments:
    You must be logged in to view attached files.
    #147886
    parcyvall
    Member
    Post count: 143

    Sorry, I did not react on your suggestion to give you access to the page. I’ve downgraded again as our site is live and I can’t have these glitches appear on there for a few days. I will try every update you provide and hope you can figure out what’s wrong ๐Ÿ™‚

    Kind regards
    Simon

Viewing 15 posts - 1 through 15 (of 33 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register