New Landing › How can we help? › Themeforest Theme Support › Flexform › 1.5.3 won't update

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Flexform
  • September 29, 2013 at 3:40 pm #24353
    sta
    Member
    Post count: 36

    Hi,

    An update to 1.5.3 is showing in WordPress updater. It says it downloads and updates, but after finishing still shows 1.5.2 and the update notification is still there?

    Thx

    October 1, 2013 at 7:29 pm #24730
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, did you already try to update manually? Cheers

    October 1, 2013 at 8:05 pm #24747
    sta
    Member
    Post count: 36

    Hard to do a manual update when it’s not available for download on themeforest!

    Please see other post “Fail to update to 1.5.3” posted after mine. Three other users experiencing the same.

    Updates are really important to us – we love the theme, but we need more communication around updates via this forum please…what changes, what files have been modified etc. This you can get from Themeforest but a couple of updates have been skipped there recently.

    October 3, 2013 at 9:45 am #25056
    Melanie – SUPPORT
    Member
    Post count: 11032

    What do you mean it’s not available on themeforest? That’s not really possible, sorry. Please download the latest version from themeforest and try to upload it via FTP 🙂 Thank you!

    October 3, 2013 at 12:40 pm #25135
    sta
    Member
    Post count: 36
    This reply has been marked as private.
    October 4, 2013 at 12:32 pm #25316
    abcsrl
    Member
    Post count: 56

    i agree with sta, and the problem it is still there.
    version 1.5.2 on themeforest download.
    they have not updated anything

    October 4, 2013 at 3:48 pm #25382
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hey guys,

    Sorry about the situation with ThemeForest, I’m pretty sure Ed already submitted it there by now, but it just takes a little for their staff to review the update and approve it.

    Just in case, I’m assigning this topic to Ed, so that he can confirm.

    Regards,
    ————————————————————————————————————

    Cosmin – Support

    October 4, 2013 at 5:59 pm #25405
    itzramphis
    Member
    Post count: 33

    Guys,

    Ed is a human being, right? He forgot to replace the part of the CSS where it says the version. He updated it on Themeforest, but as he forgot it doesn’t says there is a new version on Themeforest, but actually IT IS A NEW VERSION with some bugs fixing.

    As Cosmin said, it takes some time to Themeforest to update, so be patient.
    In the meantime download the current file from Themeforest, replace it if you need to replace it, and change the CSS from 1.5.2 to 1.5.3

    Thanks in advance.

    Best regards,

    Ram

    October 4, 2013 at 6:39 pm #25418
    sta
    Member
    Post count: 36

    Hi Cosmin,

    I’ve no problem with human error – I just have a major problem with the rudeness and service I received from your colleague.

    October 6, 2013 at 6:00 pm #25493
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    I’ve updated the auto-update file, and uploaded a fixed version number update to ThemeForest – that should be the end of the confusion, apologies!

    – Ed

    October 7, 2013 at 3:50 pm #25569
    abcsrl
    Member
    Post count: 56

    Thank you Ed.

    October 9, 2013 at 12:09 pm #25943
    Melanie – SUPPORT
    Member
    Post count: 11032

    Talking about human beings – guess what, I’m one too,
    and from what I’ve heard human beings fail every now and then 🙂

    All the best

    October 9, 2013 at 12:10 pm #25949
    Melanie – SUPPORT
    Member
    Post count: 11032
    This reply has been marked as private.
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