Team and client carousel bug

swiftideas

ATTENTION, PLEASE READ: New topic creation is disabled, as we have moved to a new support system. Your existing topics will remain, but for all new requests you will need to use the new system. Click here to go to the new support request form.

This topic has 24 replies, 5 voices, and was last updated 10 years by Kyle – SUPPORT.

Viewing 15 posts - 1 through 15 (of 25 total)

1 2 →

Back to forum

Posted in: Dante
July 9, 2014 at 8:08 pm #89604

hamlik2002
Member

Post count: 93

The team and client carousel links don’t function on smartphones… I can click on them on my pc just fine, but on my Samsung Gs4 and iPhone 4s (both latest software on it) the items in the carousel are not clickable. This includes the social buttons under the image. I tried using chrome on my Gs4 as well; same results. However, when I long press and hold until the right click menu pops up I have an option to open the link in a new window and that works, but simple click won’t work.
any ideas?

July 10, 2014 at 8:24 am #89725

Kyle – SUPPORT
Moderator

Post count: 35880

Hi

Just tested on my iPhone with safari and both the team and client elements work fine, see my screenshot. It shows the link that opened when I clicked one of your client logos

– Kyle

July 10, 2014 at 12:45 pm #89865

hamlik2002
Member

Post count: 93

So where do we go from here… it works on your phone, but not on mine. Is there anyway you can have others test this… or I have to ask around…?

July 10, 2014 at 12:45 pm #89866

Kyle – SUPPORT
Moderator

Post count: 35880

I will forward this to the developer so he can check

– Kyle

July 10, 2014 at 12:46 pm #89867

hamlik2002
Member

Post count: 93

Thank you.

July 10, 2014 at 2:06 pm #89918

Melanie – SUPPORT
Member

Post count: 11032

Thank you for the patience in the meantime!

July 11, 2014 at 8:46 pm #90425

Swift Ideas – Ed
Keymaster

Post count: 15264

Tested here too and seems to work fine on mobile for me as well.. Only the 2nd item has a link though?

– Ed

August 2, 2014 at 1:18 am #96991

hamlik2002
Member

Post count: 93

It is still not working so I guess I’ll just stop using it and try something else… thanks anyway…

August 4, 2014 at 10:31 am #97352

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

Hi,

I can check in a Samsumg S4. Checked your site in mobile and I can’t find a team/client carrousel.
Can you tell a url where I can see this?

p.s- something strange in your web hosting settings, when trying to access http://elitahair.com/ in the desktop it starts a download.

-Rui

August 6, 2014 at 4:13 am #98195

hamlik2002
Member

Post count: 93

– Here is a test page: http://elitahair.com/test/

– There was some leftover junk from WP Super Cache in my htaccess… that’s why my site wasn’t coming up for new visitors… thanks for the heads up

August 7, 2014 at 2:43 am #98686

Swift Ideas – Ed
Keymaster

Post count: 15264

Can you show us what you see? As I said it’s working fine here, and the first item doesn’t link as there is no link set on it?

– Ed

August 7, 2014 at 8:18 pm #99093

hamlik2002
Member

Post count: 93

This reply has been marked as private.

August 8, 2014 at 3:17 am #99207
Swift Ideas – Ed
Keymaster

Post count: 15264
Hmm ok – I think I know the issue. Can you try this for me:
```
.mobile-browser .client-item figure {
opacity: 1!important;
-moz-opacity: 1! important;
filter: alpha(opacity= 100);
}
```
That should hopefully sort it.

– Ed
August 8, 2014 at 5:56 pm #99519

hamlik2002
Member

Post count: 93

Okay I tried it, but it didn’t work. I cleared the cache from my browser. By the way I tested it on my phone’s regular browser and google chrome; same results on both.

August 9, 2014 at 1:05 am #99575
Swift Ideas – Ed
Keymaster

Post count: 15264
Seems the code isn’t being picked up. Try this instead:
```
.mobile-browser .client-item figure {
opacity: 1!important;
}
```
or last resort:
```
.client-item figure {
opacity: 1!important;
}
```
– Ed
Back to forum

Posted in: Dante