New Landing › How can we help? › Themeforest Theme Support › Pinpoint › Subscribe and Search icon not working

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Viewing 9 posts - 1 through 9 (of 9 total)
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    Posted in: Pinpoint
  • June 11, 2013 at 12:11 am #7766
    ruthhill74
    Member

    When I first started using pinpoint, both the search and subscribe icons worked. I verified that I have everything set up correctly, but for some reason, nothing happens when I click on these in the header now. I’m not sure what happened. Please direct me. Thanks.

    June 11, 2013 at 3:16 pm #7837
    Ben – SUPPORT
    Member
    Post count: 690

    Sounds like a recently installed plugin is overriding it. Please try disabling your plugins and testing again.

    Thanks
    Ben

    March 23, 2014 at 9:58 pm #60072
    jmichaelk
    Member
    Post count: 12

    Hi Ben – is there any additional guidance you can provide on this? I just upgraded from Pinpoint 1.5.4 to 1.6. Similar to ruthill, the search icon worked fine, now (in 1.6), when I click it, it simply points to http:my.url.com/# — which results in no action. I did not add or change any plugins.

    Thanks,
    jmichaelk

    March 23, 2014 at 9:58 pm #60073
    jmichaelk
    Member
    Post count: 12
    This reply has been marked as private.
    March 24, 2014 at 11:45 am #60243
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    If you provide wordpress admin login detail so i can debug it .

    Thanks

    April 4, 2014 at 3:27 am #64420
    jmichaelk
    Member
    Post count: 12
    This reply has been marked as private.
    April 4, 2014 at 7:32 am #64454
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    I have fixed your issues so please check with hard refresh . Please refer this article http://support.swiftideas.net/knowledgebase/speed-up-your-website-with-maxcdn/ to speed up website .

    Thanks

    April 5, 2014 at 3:23 am #64680
    jmichaelk
    Member
    Post count: 12

    Hi Mohammed, thank you, that definitely corrected it. Was it simply a setting I had wrong? Or something more detailed.

    As for the lag, thanks for sending the article. Within the link you provided, there is a button that appears to be broken (when clicked), however, in the text of the page, you offer a discount code, so I assume the broken link is irrelevant?

    Thanks again,
    jmichaelk

    April 7, 2014 at 12:18 pm #64923
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It was due to JS minify by WP Total Cache plugin . I have disabled it and got working . About broken, the offer may be expired now .

    Thanks

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    Posted in: Pinpoint
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