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  Posted in: Supreme
• June 9, 2013 at 3:06 pm #7586
  stephh

  Member

  Post count: 8

  Hi there! Getting some strange behaviour in Safari with the revolution slider and wondered if it is a known issue. I’ve disabled all plugins and issue persists:

  When revslider set to Full Width – everything is fine, no issue. However, you cannot use any of the shadows using this style, and I would like to use them. So when I set the slider to Responsive, so that I can use the shadow styles, this is where the bug begins.

  Basically, if you refresh the page the slider loads fine, however, if you click on the link to the home page either via the logo or the home link on the nav bar, when the home page loads, the slider will not load the base images. It remains blank, but I can see the text layers scrolling through. Really weird… any ideas/suggestions?

  Thanks!

  June 11, 2013 at 3:36 pm #7847
  Cosmin – SUPPORT

  Member

  Post count: 3851

  Hey,

  Can you share a link to the site so I can test and try to see where the issue comes from? We haven’t encountered this until now.

  Regards,
  ————————————————————————————————————

  Cosmin
  Support Assistant

  June 13, 2013 at 5:53 am #8051
  stephh

  Member

  Post count: 8

  Sure!

  http://www.aussiereedusgirls.com/

  Only happening on Safari, loads completely fine upon refresh, but when either ‘Home’ in the nav bar is clicked or the logo is clicked, the page reloads and the slider base images are blank.

  I added a second, smaller 2-frame slider to see if perhaps it was a size/load issue, but it happens on both.

  Thanks for your help!

  June 13, 2013 at 3:19 pm #8103
  Ben – SUPPORT

  Member

  Post count: 690

  Seems to be working fine for me, make sure your cache is clean, are you running the latest version of safari.

  I’ll try and get ed in here to see if he knows more about it.

  Thanks
  Ben

  June 16, 2013 at 1:37 pm #8342
  stephh

  Member

  Post count: 8

  Thanks for checking into it Ben. I’m using the latest Safari 6.0.5, on Mountain Lion OS X. Cleared cache etc. I actually have tried it on 2 separate computers (one at work, the other home) with the same result.

  Only occurring under the following conditions:

  – Boxed layout
  – Responsive slider type
  – Safari browser
  – ONLY occurs after visiting home page via link in menu nav, or via clicking on the logo
  – going directly to the page via address bar, or refreshing page, works perfectly fine.

  I’ve changed my slider back to using the full width type for now as I feel safer using that. If anyone else has this issue crop up or you want to investigate further I can switch those conditions back.

  June 17, 2013 at 9:50 pm #8471
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi there,

  Can you confirm you have RevSlider v2.3.9.1? If not, please can you download and test with it here – http://support.swiftideas.net/forums/topic/revolution-slider-latest-version-2/

  – Ed

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  Posted in: Supreme