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  Posted in: Neighborhood
• May 18, 2014 at 11:36 pm #75737
  leannel

  Member

  Post count: 19

  Hi Swift Ideas Team 🙂

  Since the last theme update I am experiencing a double image issue on the single product pages. It seems that for products where there is only the one image it is also displaying the image as a thumbnail but stretching it to be the same size as the featured image thus making it very pixelised in the process. Also, on the products pages where there are additional images, it is displaying the featured image twice in the thumbnails although these thumbnails are displaying at the correct size at least. I have attached a couple of screen shots to demonstrate.

  Not sure what has changed in the last update to cause this but I haven’t added any extra css or further customisations to my theme since that update so I am at a loss as to why this has started to occur.

  Will forward login details in a private reply to follow.

  Best regards,
  Leanne

  May 18, 2014 at 11:42 pm #75740
  leannel

  Member

  Post count: 19

  This reply has been marked as private.
  May 19, 2014 at 2:36 pm #75972
  Mohammad – SUPPORT

  Moderator

  Post count: 27441

  Hi,
  I see that your domain name of website has been expired .
  Thanks 🙂
  With Best Regards
  Swift Ideas

  May 19, 2014 at 9:21 pm #76085
  leannel

  Member

  Post count: 19

  This reply has been marked as private.
  May 20, 2014 at 1:17 am #76101
  leannel

  Member

  Post count: 19

  This reply has been marked as private.
  May 20, 2014 at 9:44 am #76170
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Please check now

  First issue: this was because you had set the image as your featured image and also in your gallery, you do not need to do this, only images 2,3,4 etc go in the gallery as the featured image will already be included

  Second issue: Again, you set the image in the gallery, which is not needed as it’s the featured image

  – Kyle

  May 20, 2014 at 10:59 am #76196
  leannel

  Member

  Post count: 19

  This reply has been marked as private.
  May 20, 2014 at 12:20 pm #76217
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Ok thanks for letting us know about this issue, I will forward it to the developer and hopefully get it fixed

  – Kyle

  May 21, 2014 at 11:35 am #76530
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  This reply has been marked as private.
  October 1, 2014 at 1:37 am #116134
  louisekate

  Member

  Post count: 25

  Hi,

  I have updated the theme files and the same thing has happened to me as above in leannel’s first post. Product images are doubling up. How was this fixed? Images aren’t being using in the product gallery as well as the feature image.

  October 1, 2014 at 2:31 am #116137
  louisekate

  Member

  Post count: 25

  Here is a screenshot

  Attachments:

  You must be logged in to view attached files.
  October 1, 2014 at 7:45 am #116199
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Could you please provide us with your link?

  – Kyle

  October 7, 2014 at 11:35 am #117994
  daniel25k

  Member

  Post count: 46

  Have the same problem since i updated the theme

  in every proodct slider, on the main shop page and in all shop carousels are the image shown twice

  ???

  October 7, 2014 at 11:36 am #117996
  daniel25k

  Member

  Post count: 46

  also the thumbnails are stretched and it looks horrable…

  here the link http://www.wauwau.at/produkt-kategorie/pfeffermuehlen/

  October 7, 2014 at 11:38 am #118002
  daniel25k

  Member

  Post count: 46

  i just saw its only an chrome and safari issue… in firefox an IE does it look like before

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  Posted in: Neighborhood