New Landing › How can we help? › Themeforest Theme Support › Neighborhood › get the notice that i have to activate rev. slider plug, but already activated?

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Neighborhood
  • March 23, 2014 at 10:00 am #59942
    laurette
    Member
    Post count: 3

    It says: Hi! Please activate your copy of the Revolution Slider to receive automatic updates & get premium support. But I have already activated the plugin. Have uploaded the latest version of this help forum, thought this might solve the problem. But I keep getting the same notice. Can anyone tell me if I am doing something wrong, or maybe missing something?

    March 23, 2014 at 10:18 am #59945
    laurette
    Member
    Post count: 3

    Ok, i have come a bit further. Have found that i have to give my
    username, api key and purchase code. But now i get the notice that my purchase code is invalid. I have copy pasted it from my license certificate. So I seem to be stuck here…

    March 23, 2014 at 10:27 am #59946
    laurette
    Member
    Post count: 3

    i have entered my purchase code that i got with the complete neighbourhood theme. Should i get another purchase code for this plugin? I am starting to think that that is the reason for not working.

    March 24, 2014 at 11:05 am #60230
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You dont need any code and plugin will work without any code .

    Thanks

    December 30, 2014 at 3:11 pm #138328
    BryceCSD
    Member
    Post count: 46

    I am having similar issue here and no matter how many times I close the dialog, it keeps on coming back. It says:

    “Hi! Would you like to activate your version of Revolution Slider to receive automatic updates & get premium support? This is optional and not needed if the slider came bundled with a theme.”

    How can I make this hidden permanently?

    December 30, 2014 at 3:54 pm #138332
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Not sure if it’s possible to hide that message, sorry

    – Kyle

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    Posted in: Neighborhood
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