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  Posted in: Forum Help
• March 7, 2014 at 1:55 pm #55459
  craigstephen

  Member

  Post count: 21

  Hi there,

  I have two concerns. The blog carousel seems to be pushing the 4th image down to another row. You can see the space padding to the left of the first image?

  The next is the product carousel and it’s transitions. The transitions don’t work. I’ve enabled the switch to on with the option to slide up and tried the other options. Also the carousel arrows are below to the left and quite small.

  I’ve tried taking away custom css which is only two additions, one for the logo padding and the other for the footer padding.

  I’ve also tried deactivating the theme and all plugins to no avail. Can you please help!?

  March 7, 2014 at 1:56 pm #55460
  craigstephen

  Member

  Post count: 21

  This reply has been marked as private.
  March 7, 2014 at 3:10 pm #55492
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Hi

  Please can you confirm you are on the latest version of the theme?

  If so it would be helpful if you could provide a link and login details so that we can get passed the maintenance page.

  Regards
  Kyle

  March 7, 2014 at 7:10 pm #55567
  craigstephen

  Member

  Post count: 21

  This reply has been marked as private.
  March 8, 2014 at 2:28 pm #55690
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you send the link of your website so we can check?

  Best Regards,
  Rui

  March 8, 2014 at 3:00 pm #55691
  craigstephen

  Member

  Post count: 21

  This reply has been marked as private.
  March 10, 2014 at 9:38 am #55881
  Melanie – SUPPORT

  Member

  Post count: 11032

  Hi, those login details don’t work for me. Can you confirm?

  March 10, 2014 at 10:19 am #55927
  craigstephen

  Member

  Post count: 21

  This reply has been marked as private.
  March 10, 2014 at 12:11 pm #56003
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Those do not work either.

  – Kyle

  March 10, 2014 at 2:15 pm #56058
  craigstephen

  Member

  Post count: 21

  This reply has been marked as private.
  March 10, 2014 at 2:17 pm #56059
  craigstephen

  Member

  Post count: 21

  This reply has been marked as private.
  March 10, 2014 at 3:11 pm #56082
  craigstephen

  Member

  Post count: 21

  Sorry… Without the spaces!!

  March 10, 2014 at 3:22 pm #56084
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  The header.php file in your folder is out-dated. If you made any changes to the file then please add these changes to the new header.php file and save in your child theme. This should fix the issue.

  – Kyle

  March 10, 2014 at 7:17 pm #56204
  craigstephen

  Member

  Post count: 21

  We’re now on the latest theme update 1.67 with no custom code anywhere Kyle.

  Still hasn’t fixed the errors?

  March 10, 2014 at 10:26 pm #56223
  Kyle – SUPPORT

  Moderator

  Post count: 35880

  Try adding this custom css:

  #carousel-1 > li:nth-child(1) {
  margin-left: 0;
  }

  – Kyle

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  Posted in: Forum Help