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New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Cannot activate theme
- This topic has 5 replies, 3 voices, and was last updated 10 years by Rui Guerreiro – SUPPORT.
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Posted in: Neighborhood
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March 6, 2014 at 10:45 pm #55208
I switched to another theme to check it out and now I’m unable to reactivate neighborhood. When I hit “activate” I get a blank screen and I can no longer access any part of the website except via ftp. What am I doing wrong?
March 7, 2014 at 1:55 am #55225Hi,
Can you provide your website url so we can take a look?
Best Regards,
RuiMarch 7, 2014 at 7:37 am #55269http://tano.lightningbasehosted.com/
The other theme is active because we can’t activate neighborhood.
March 7, 2014 at 9:05 am #55283Hi, can you grab your error log file from your server and check which errors are displayed for the time this outage happened? If you’re in question about the log, your hosting company can help you finding it!
March 7, 2014 at 2:41 pm #55477[06-Mar-2014 21:20:37 UTC] PHP Fatal error: Cannot redeclare fieldattachedimages() in /home/tanobagc/public_html/tano.lightningbasehosted.com/wp-content/themes/neighborhood/includes/swift-framework/page-builder/builder/lib/helpers.php on line 298
[06-Mar-2014 21:20:44 UTC] PHP Fatal error: Cannot redeclare fieldattachedimages() in /home/tanobagc/public_html/tano.lightningbasehosted.com/wp-content/themes/neighborhood/includes/swift-framework/page-builder/builder/lib/helpers.php on line 298
[06-Mar-2014 21:20:48 UTC] PHP Fatal error: Cannot redeclare fieldattachedimages() in /home/tanobagc/public_html/tano.lightningbasehosted.com/wp-content/themes/neighborhood/includes/swift-framework/page-builder/builder/lib/helpers.php on line 298
[06-Mar-2014 21:21:49 UTC] PHP Fatal error: Cannot redeclare fieldattachedimages() in /home/tanobagc/public_html/tano.lightningbasehosted.com/wp-content/themes/neighborhood/includes/swift-framework/page-builder/builder/lib/helpers.php on line 298
[06-Mar-2014 21:21:52 UTC] PHP Fatal error: Cannot redeclare fieldattachedimages() in /home/tanobagc/public_html/tano.lightningbasehosted.com/wp-content/themes/neighborhood/includes/swift-framework/page-builder/builder/lib/helpers.php on line 298
[06-Mar-2014 21:22:38 UTC] PHP Fatal error: Cannot redeclare fieldattachedimages() in /home/tanobagc/public_html/tano.lightningbasehosted.com/wp-content/themes/neighborhood/includes/swift-framework/page-builder/builder/lib/helpers.php on line 298
[06-Mar-2014 21:28:41 UTC] PHP Fatal error: require_once(): Failed opening required ‘/home/tanobagc/public_html/tano.lightningbasehosted.com/wp-content/themes/neighborhood/includes/class-tgm-plugin-activation.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/tanobagc/public_html/tano.lightningbasehosted.com/wp-content/themes/neighborhood/includes/plugin-includes.php on line 22
[06-Mar-2014 22:13:34 UTC] PHP Fatal error: Cannot redeclare fieldattachedimages() in /home/tanobagc/public_html/tano.lightningbasehosted.com/wp-content/themes/neighborhood/includes/swift-framework/page-builder/builder/lib/helpers.php on line 298
[06-Mar-2014 22:13:37 UTC] PHP Fatal error: Cannot redeclare fieldattachedimages() in /home/tanobagc/public_html/tano.lightningbasehosted.com/wp-content/themes/neighborhood/includes/swift-framework/page-builder/builder/lib/helpers.php on line 298
[06-Mar-2014 22:13:55 UTC] PHP Fatal error: Cannot redeclare fieldattachedimages() in /home/tanobagc/public_html/tano.lightningbasehosted.com/wp-content/themes/neighborhood/includes/swift-framework/page-builder/builder/lib/helpers.php on line 298March 7, 2014 at 3:09 pm #55491Hi,
This happen because of a conflict with Visual Composer plugin. Try to deactivate the plugin and activate the theme again.
Use our Swift Page Builder that is the ideal to build the content and everything run smoothly with the theme.
Best Regards,
Rui -
Posted in: Neighborhood
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