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  Posted in: Cardinal
• June 9, 2017 at 6:03 pm #327898
  WidmerEngineering

  Member

  Post count: 1

  Hello,

  I was just using my site earlier today to add some pages. Everything was working fine as it has been for awhile now. Then when I came back later to add some more every single page shows up with the message “There is nothing here yet, add something to get started” The site is working with pages already published but I can’t edit or add anything. Even if I make a fresh page, add some content, and publish it, as soon as I go back to the page it is blank again. This even happens to older pages I restore that I can see have lots of content in the comparison. I have no idea how to diagnose this. Help!

  Thanks.

  June 9, 2017 at 6:27 pm #327903
  David Martin – Support

  Moderator

  Post count: 20834

  Hey,

  We have an update going out tonight to resolve that.

  Thanks.

  June 10, 2017 at 1:18 pm #327945
  JazzBlack

  Member

  Post count: 22

  Hi David,

  this issue maybe related with my issue.
  After the latest update, all the text formattings are gone, when I try to editing text.

  Help!

  June 12, 2017 at 1:34 pm #328130
  almostdaily

  Member

  Post count: 24

  Same here. Updated to last version of Cardinal and WP, now Swift Page Builders is now empty for all pages.

  🙁

  Attachments:

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  June 12, 2017 at 1:49 pm #328137
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  This was identified and a release prepared and sent out over Friday/Saturday. Please be sure you have updated to the latest Swift Framework plugin version from your dashboard.

  As this change involved amending the plugin core JS files, you will need to refresh the browser cache to pull in the new files.

  There are two issues:

  1) Disappearing page builder content – resolved on Friday/Saturday with the latest updates.

  2) Formatting removed – not resolved, we are working on this now.

  Thanks.

  June 12, 2017 at 1:55 pm #328139
  almostdaily

  Member

  Post count: 24

  I’ve updated just a few hours ago, Swift Framework version is at 2.5.42. WP at 4.8.

  June 12, 2017 at 2:03 pm #328141
  David Martin – Support

  Moderator

  Post count: 20834

  @almostdaily – Please start a new thread and privately post your WP login details.

  June 12, 2017 at 2:06 pm #328143
  almostdaily

  Member

  Post count: 24

  This reply has been marked as private.
  June 12, 2017 at 6:49 pm #328220
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Can you provide ftp credentials(not WordPress admin credentials) in private replies so I can apply a modification to see if sorts it? It work in my development testing.

  -Rui

  June 12, 2017 at 7:10 pm #328236
  almostdaily

  Member

  Post count: 24

  This reply has been marked as private.
  June 12, 2017 at 7:16 pm #328239
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  @almostdaily

  Can connect in the WordPress admin with those credentials and also get a timeout on the ftp.

  -Rui

  June 12, 2017 at 7:21 pm #328240
  almostdaily

  Member

  Post count: 24

  This reply has been marked as private.
  June 12, 2017 at 7:28 pm #328245
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  @almostdaily

  It also doesn’t work.What about the ftp? can you test it with Filezilla

  -Rui

  June 12, 2017 at 7:38 pm #328252
  almostdaily

  Member

  Post count: 24

  I’m able to login through FTP with those details (try FTP not SFTP).

  June 12, 2017 at 9:36 pm #328293
  almostdaily

  Member

  Post count: 24

  This reply has been marked as private.
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  Posted in: Cardinal