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  Posted in: Atelier
• May 30, 2017 at 12:24 pm #326433
  Woye

  Member

  Post count: 34

  Hi

  On several of the pages of the website I’m designing for my client, I have a section on the bottom, just on top of the footer, with 3 or 4 columns. But in Firefox, the section drops below the footer. In Safari it’s fine.

  Hope you can help me.

  Best regards
  Charlotte

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  May 30, 2017 at 1:09 pm #326442
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Hi,

  Can you check if you are using the latest theme update we released 2 days ago. Also the SwiftFramework plugin was updated.

  -Rui

  May 30, 2017 at 1:31 pm #326446
  Woye

  Member

  Post count: 34

  No updates available – I have:
  Swift framework: 2.5.41
  Themeversion: 2.4.40

  May 30, 2017 at 2:02 pm #326452
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  That’s the correct ones. Can’t see your site since it’s in maintenance mode.
  Can you provide some admin credentials to have a look? Also purge any cache plugin if you have one.

  -Rui

  June 1, 2017 at 8:27 am #326654
  Woye

  Member

  Post count: 34

  This reply has been marked as private.
  June 5, 2017 at 1:29 pm #326912
  David Martin – Support

  Moderator

  Post count: 20834

  The supplied login details are not working, can you check those and update?

  June 5, 2017 at 1:34 pm #326915
  Woye

  Member

  Post count: 34

  This reply has been marked as private.
  June 6, 2017 at 1:20 pm #327179
  David Martin – Support

  Moderator

  Post count: 20834

  Please give that login full admin rights, I need view the Page Builder/Admin. The login redirects me to my-account.

  June 7, 2017 at 9:55 am #327342
  Woye

  Member

  Post count: 34

  Hi:)

  I’ve given user full admin rights.

  June 8, 2017 at 11:59 am #327627
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  I had a look but couldn’t figure it out, something about the height.
  Will forward to David so he can assist.

  -Rui

  June 9, 2017 at 9:06 am #327792
  Woye

  Member

  Post count: 34

  Thanks!

  June 9, 2017 at 2:56 pm #327869
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Hi Woye,

  Please can you try this version of the Swift Framework plugin – http://swiftideas.d.pr/gxWICJ/3RHFMke1 . Remove the version you have currently, then install that – hopefully it should resolve it!

  – Ed

  June 13, 2017 at 4:56 pm #328492
  Woye

  Member

  Post count: 34

  It didn’t work 🙁
  The version now is 2.5.41 (after installing the zip you sent me).

  June 14, 2017 at 4:48 pm #328811
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  There should now be another update to download in your Dashboard. Can you install & update?

  Thanks.

  June 14, 2017 at 4:58 pm #328816
  Swift Ideas – Ed

  Keymaster

  Post count: 15264

  Please also try clearing any caches, we did test this locally and it resolved the issue for us.

  – Ed

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  Posted in: Atelier