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    Posted in: Atelier
  • May 30, 2017 at 12:24 pm #326433
    Woye
    Member
    Post count: 34

    Hi

    On several of the pages of the website I’m designing for my client, I have a section on the bottom, just on top of the footer, with 3 or 4 columns. But in Firefox, the section drops below the footer. In Safari it’s fine.

    Hope you can help me.

    Best regards
    Charlotte

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    May 30, 2017 at 1:09 pm #326442
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you check if you are using the latest theme update we released 2 days ago. Also the SwiftFramework plugin was updated.

    -Rui

    May 30, 2017 at 1:31 pm #326446
    Woye
    Member
    Post count: 34

    No updates available – I have:
    Swift framework: 2.5.41
    Themeversion: 2.4.40

    May 30, 2017 at 2:02 pm #326452
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    That’s the correct ones. Can’t see your site since it’s in maintenance mode.
    Can you provide some admin credentials to have a look? Also purge any cache plugin if you have one.

    -Rui

    June 1, 2017 at 8:27 am #326654
    Woye
    Member
    Post count: 34
    This reply has been marked as private.
    June 5, 2017 at 1:29 pm #326912
    David Martin – Support
    Moderator
    Post count: 20834

    The supplied login details are not working, can you check those and update?

    June 5, 2017 at 1:34 pm #326915
    Woye
    Member
    Post count: 34
    This reply has been marked as private.
    June 6, 2017 at 1:20 pm #327179
    David Martin – Support
    Moderator
    Post count: 20834

    Please give that login full admin rights, I need view the Page Builder/Admin. The login redirects me to my-account.

    June 7, 2017 at 9:55 am #327342
    Woye
    Member
    Post count: 34

    Hi:)

    I’ve given user full admin rights.

    June 8, 2017 at 11:59 am #327627
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I had a look but couldn’t figure it out, something about the height.
    Will forward to David so he can assist.

    -Rui

    June 9, 2017 at 9:06 am #327792
    Woye
    Member
    Post count: 34

    Thanks!

    June 9, 2017 at 2:56 pm #327869
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi Woye,

    Please can you try this version of the Swift Framework plugin – http://swiftideas.d.pr/gxWICJ/3RHFMke1 . Remove the version you have currently, then install that – hopefully it should resolve it!

    – Ed

    June 13, 2017 at 4:56 pm #328492
    Woye
    Member
    Post count: 34

    It didn’t work 🙁
    The version now is 2.5.41 (after installing the zip you sent me).

    June 14, 2017 at 4:48 pm #328811
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    There should now be another update to download in your Dashboard. Can you install & update?

    Thanks.

    June 14, 2017 at 4:58 pm #328816
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Please also try clearing any caches, we did test this locally and it resolved the issue for us.

    – Ed

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