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  Posted in: Nota
• May 9, 2017 at 12:05 pm #323879
  Kirsten

  Member

  Post count: 192

  He guys,

  On the mentioned website I have a problem with the overlay menu. Somehow the top menu-item isn’t clickable. As if the header is on top of it and thats why its not possible to click. Any ideas on what to do?

  (And this should be in the Atelier forum but somehow my extended support wont appear in the forum so I cannot post. See screenshot for my license spport extension. 6 months left.)

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  May 9, 2017 at 12:08 pm #323881
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  When did you purchase the extended support? Have you added/update the licence code to your profile?

  May 9, 2017 at 12:10 pm #323883
  Kirsten

  Member

  Post count: 192

  This reply has been marked as private.
  May 9, 2017 at 12:11 pm #323887
  Kirsten

  Member

  Post count: 192

  This reply has been marked as private.
  May 9, 2017 at 12:20 pm #323890
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Lately, it takes some time.

  I can’t see the issue on that site, do you mean the parent menu item like DRAAITAFELS?
  I click on it without any issue in the browser or this is happening in mobile?

  -Rui

  May 9, 2017 at 12:22 pm #323891
  Kirsten

  Member

  Post count: 192

  This reply has been marked as private.
  May 9, 2017 at 12:29 pm #323892
  David Martin – Support

  Moderator

  Post count: 20834

  Hi,

  This is an age old Envato issue with their API, it takes hours to update our profiles with their new info… :/

  What page specifically can you not open the overlay menu, on your homepage this works fine for me.

  May 9, 2017 at 12:33 pm #323893
  Kirsten

  Member

  Post count: 192

  This reply has been marked as private.
  May 9, 2017 at 12:43 pm #323895
  David Martin – Support

  Moderator

  Post count: 20834

  The link works ok for me, what browser/OS or device are you experiencing this on?

  May 9, 2017 at 12:49 pm #323898
  Kirsten

  Member

  Post count: 192

  Ah, I checked in Safari and there the menu is placed more to the bottom of the page and the item is clickable.
  In Chrome it isn’t on Macbook 13″.

  May 9, 2017 at 1:55 pm #323908
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  I tested in Chrome in my MBP 13 and it also works fine.
  https://www.dropbox.com/s/tqn00tuzxv3ustm/Screenshot%202017-05-09%2013.56.06.png?dl=0

  Can you try to clear the browser cache or try in Chrome incognito.

  -Rui

  May 9, 2017 at 2:01 pm #323910
  Kirsten

  Member

  Post count: 192

  This reply has been marked as private.
  May 9, 2017 at 2:08 pm #323912
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Try this custom css.

  .overlay-menu-open #overlay-menu {
      z-index: 99999!important;
  }

  -Rui

  May 9, 2017 at 2:12 pm #323914
  Kirsten

  Member

  Post count: 192

  Great thank you Rui, that worked like a charm!

  May 9, 2017 at 2:14 pm #323915
  Rui Guerreiro – SUPPORT

  Keymaster

  Post count: 25779

  Great stuff.

  -Rui

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  Posted in: Nota